Interpreter Education Trainer (Full-Time) - Day

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 75,000 - 92,000; Full time

Job summary

Hackensack Meridian Health is seeking an Interpreter Education Trainer to run the Bridging the Gap medical interpreter training program for bilingual team members across locations in New Jersey. The role includes recruiting participants, educating staff about the program, and maintaining comprehensive training records.

The trainer will conduct 40‑hour, 64‑hour, and mental health interpreter trainings, develop engaging session agendas, and collaborate with the Cross Culture Health Care Program

Qualifications

• Associate degree required.
• Minimum 3+ years in medical interpreting.
• Bilingual – fluent in English and other languages.
• Experience training adults or as a medical interpreter trainer/teacher; or as a facilitator in professional/workforce settings.
• Excellent teaching and facilitation skills.
• Excellent interpersonal and communication skills.
• Superior organizational abilities, follow-up, and attention to detail.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Secure access to the internet for remote training.

Responsibilities

• Delivers the Bridging the Gap medical interpreter training across HMH bilingual team members.
• Conducts Bridging the Gap medical interpreter training (40-hour, 64-hour, and mental health interpreter training).
• Prepares for and reports on training.
• Develops an organized agenda for each training session.
• Familiar with training participants and their roles and experience.
• Prepares engaging activities for each session.
• Responds to questions from participants and leaders.
• Communicates with the Cross Culture Health Care Program (CCHCP) team.
• Maintains and shares organized records of training activities.
• Attends meetings regarding program updates.
• Provides on-site recruiting of bilingual team members.
• Collaborates with leaders on scheduling bilingual training.
• Educates HMH team members and leaders on the training program.
• Participates in Language Services presentations at Welcome Home meetings.
• Performs other duties as assigned.
• Adheres to organizational competencies and standards.

Skills

Teaching / facilitation

Interpersonal communication

Organizational skills

Written / verbal communication

Office / Google Suite

Remote training access

Bilingual communication

Education

Associate's degree

Bachelor's degree

Job description

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Interpreter Education Trainer is responsible for conducting the BTG Medical Interpreter Training program. This role is responsible for recruiting team members to participate in the training program, educating team members about the program, familiarizing themselves with participants and answering any questions regarding the training. This role also creates, maintains and reports on the records of the training.

Responsibilities

• Delivers the Bridging the Gap medical interpreter training across HMH bilingual team members.
• Conducts the various Bridging the Gap medical interpreter training including but not limited to 40 hour medical interpreter training, 64 hour medical interpreter training and mental health interpreter training.
• Prepares for and reports on training.
• Develops an organized agenda for each training session.
• Familiar with the participants of each training based on their names, where they are currently working, current role (job, position, etc) and the experience they bring to the training.
• Prepares for each training session with engaging activities.
• Responds to questions from participants and/or their leaders before, during and after their training.
• Communicates with the Cross Culture Health Care Program (CCHCP) team.
• Replies and communicates promptly with the CCHCP team regarding any concerns.
• Maintains and shares organized records of activities related training.
• Attends occasional meetings regarding program updates and changes.
• Provides on-site recruiting of bilingual team members at all locations across HMH for their assessment and training.
• Collaborates with HMH leaders on scheduling their bilingual team members for the training.
• Educates HMH team members and leaders on training program.
• Participates in the HMH 'Welcome Home' meetings on the Language Services presentation.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required

• Associate's degree.
• Minimum of 3 or more years of experience in medical interpreting.
• Bilingual - fluent in English and languages other than English.
• Work experience in multilingual and multicultural environments.
• Experience in training adults or as a medical interpreter trainer/teacher; or experience as a facilitator in professional/workforce settings.
• Excellent teaching and facilitation skills.
• Excellent interpersonal and communication skills.
• Superior organizational abilities, follow-up, and attention to detail.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
• Secure access to the internet for remote training.

Education, Knowledge, Skills and Abilities Preferred

• Bachelor's degree.
• Continuing education in medical interpretation competencies and medical terminology.

Licenses and Certifications Required

• Certificate of successful competition of BTG or a comparable medical interpreter training program (minimum 40 hours) and/or willing to acquire within one (1) year of hire.

Licenses and Certifications Preferred

• CCHI or NBCMI (national medical interpreter certification, MITI test, or state certification as a medical or health care interpreter.

Contacts

Regular contact with medical personnel and visitors.

Starting Minimum Rate

Minimum rate of $83,782.40 Annually

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a nu