International Trip Planner (NJUS)

NetJets

Columbus (OH)

On-site

USD 65,000 - 90,000

Full time

11 days ago

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Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) plan

Life Insurance

Job summary

NetJets is seeking an International Trip Planner to review, plan, and execute international flights for NJA. You will coordinate ground handling, permits, fuel, and airport logistics while ensuring regulatory compliance and timely updates to stakeholders.

Responsibilities include cost estimation for owners, liaising with NetJets Europe and Executive Jet Management, and serving as the primary contact for crew and flight center teams on international flights.

Qualifications

Experience in international flight operations including Customs and foreign travel requirements is a plus.
Strong communications skills and ability to coordinate across multiple internal teams.
Ability to adapt to a fast-changing, 24x7x365 operation and manage diverse owner/crew needs.

Responsibilities

Review international flights and develop solutions to mitigate potential issues.
Plan and monitor international handling logistics including customs, fuel, slots, permits, and ground services.
Provide trip cost estimates and act as a primary contact for owner products and feasibility studies.
Monitor daily international flight activities and communicate timely updates to customs and handlers.
Ensure compliance with U.S. and international regulations and document deviations for decision-making.
Performs other duties as assigned.

Skills

International Ops

Communications

Problem Solving

Owner/Crew Relations

Adaptability

Diversity Awareness

Flexible Schedules

MS Office

Education

Bachelor's in Aviation or Business Administration

Job description

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Join the NetJets Team

Purpose of Position

The International Trip Planner is responsible for reviewing, planning, and executing all logistical arrangements for NetJets Aviation (NJA) international flights. This includes assessing trip feasibility, communicating requirements to internal teams, preparing cost estimates for Owners, and coordinating services such as ground handling, permits, fuel, and airport logistics. The role ensures compliance with U.S. and international regulations by working closely with departments including Scheduling, Security, Legal, and Owner Services. Trip Planners proactively identify and resolve potential issues across all booking stages and collaborate with NetJets Europe and Executive Jet Management to ensure seamless flight transitions. They also serve as the primary point of contact for crew and flight center teams on all international flights.

Tasks And Responsibilities

Review international flights to provide solutions and alternative plans to mitigate potential issues.
Plan, request, and monitor all international handling and logistic set ups including but not limited to U.S. and foreign customs, ground handling, fuel, slots, ppr, airway slots, landing permits, overflight permits, transportation, parking, hotels, service payments, visa services, passport services, catering assistance, and crew documentation.
Provide trip cost estimates for international bookings. Company-wide point of contact for owner products, ferry waiver program, and international feasibility.
Monitors daily international flight activities, aircraft departures, and estimated arrival times to ensure timely and accurate updates are provided to Customs and international handlers to facilitate the efficient processing of NetJets flights.
Comply with all regulatory agencies that cover over 150 countries that include U.S. Customs and Border Protection, FAA, CDC, EPA, Foreign Civil Authorities, and International governing bodies. Properly documents all situations or deviations that affect the quality of flight activity in order to provide accurate information to support decision-making.
Other duties as assigned.

Note

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or Business Administration

Certifications and Licenses

Years Of Experience

2-4 years of experience

Core Competencies

Service-Oriented
Curiosity
Collaboration
Adaptability
Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

Experience in international flight operations including Customs, and foreign travel requirements is a plus.
Strong communications skills
Strong problem solving skills
Ability to develop and sustain productive and positive Owner and crew relationships
Ability to adapt to fast-changing environments
Strong ability to recognize and embrace the diversity of the employee and Owner groups
Ability to work a flexible schedule that includes all shifts in a 24x7x365 operation. This position does require some shift rotations that may include overnight.
Working knowledge of Microsoft Office Products and general technology

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you LIVE WELL—a comprehensive package to support your Mind, Body, and Life.

Our Comprehensive Suite Of Benefits Include