International Trade Compliance Manager

Ace Hardware Corporation; Oak Brook (IL); On-site; USD 137,700 - 175,600; Full time

Benefits offered by this job

401(k) matching contributions

Comprehensive health, dental, vision, and disability insurance

Paid vacation and holidays

Job summary

Ace Hardware Corporation is seeking an International Trade Compliance Manager responsible for overseeing daily import operations and ensuring compliance with trade laws. This role includes leading a team and maintaining relationships with customs while managing compliance programs such as CTPAT and ISA.

Ideal candidates will have over 7 years of experience in logistics and customs brokerage, a Customs Broker license, and strong leadership skills. Benefits include a comprehensive health plan and a generous 401(k).

Qualifications

• 7+ years in logistics, customs brokerage, and international trade documents.
• 2+ years in a leadership role with Customs Broker license.
• Fluent in English; Spanish or Mandarin is a plus.

Responsibilities

• Manage daily import operations and resolve compliance issues.
• Assist with new item additions and AES filings for export shipments.
• Lead CTPAT, ISA, and other compliance programs.

Skills

Leadership

Negotiation

Problem-solving

Communication

Education

Bachelor’s Degree

Tools

U.S. Customs and Border Protection knowledge

Job description

International Trade Compliance Manager (ITCM)

Provides subject matter expertise on all import and export compliance matters, ensuring compliance with trade laws and regulations. Leads a team of 3, oversees daily import operations, manages relationships with customs, and leads programs such as CTPAT, ISA, and First Sale Duty Drawback. Works with global teams and suppliers to ensure proper documentation and compliance.

Responsibilities

• Manage daily import operations and resolve compliance issues with brokers and suppliers.
• Assist with new item additions, product classification, and AES filings for export shipments.
• Educate suppliers on trade data and government compliance requirements.
• Lead CTPAT, ISA, and other compliance programs; maintain Tier 3 ranking.
• Coordinate binding rulings, respond to CBP requests, and manage post‑entry audits.
• Maintain annual Import Compliance Manual and update policies and procedures.
• Oversee special projects and serve as liaison for internal and external teams.
• Manage performance and professional development of direct reports.
• Support international leadership and compliance initiatives across 69+ import countries.

Qualifications & Experience

• 7+ years in logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection.
• 2+ years in a leadership role.
• Customs Broker license required.
• Bachelor’s Degree preferred.
• Strong leadership, negotiation, presentation, and problem‑solving skills.
• Ability to think strategically and influence cross‑functional partners.
• Fluent in English; Spanish or Mandarin is a plus.
• High level of initiative, flexibility, organization, and teamwork.
• Experience leading CTPAT and ISA programs.

Knowledge & Competencies

• Deep understanding of U.S. and international trade regulations and country‑specific compliance.
• Experience managing import/export programs and classifying trade data (HS codes).
• Strong communication and stakeholder management skills.
• Ability to work cross‑functionally with vendors and retailers.

Work Authorization

Position is not eligible for employment visa sponsorship now or in the future.

Compensation

$137,700 - $175,600 per year.

Benefits

• Generous 401(k) plan with matching contributions.
• Comprehensive health, dental, vision, and disability insurance.
• Paid vacation and holidays.
• Employee assistance program and other wellness resources.

Equal Opportunity Employer

ACE Hardware Corporation is an equal opportunity employer. The company is committed to the prevention of employment discrimination related to race, religion, color, sex, gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation, and other protected categories.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Compensation decisions are based on the facts and circumstances of each opening.