Internal Sales Rep - Medical Devices/HCT

GN Group; Fishers (IN); On-site; USD 43,000 - 70,000; Full time

Benefits offered by this job

Licensing pathway support

Health, dental and vision insurance

401(k); paid time off

Job summary

Beltone is seeking an Internal Sales Rep - Medical Devices/HCT Overview to join our hearing care team in a clinical setting. You will start with patient care and adjustments, while building skills toward a Hearing Care Specialist license.

The role emphasizes sales alongside patient service, requiring a proactive, patient-focused mindset. Training, mentorship, and licensing support are provided to advance professionally within the Beltone GN Group.

Qualifications

• High school diploma or equivalent (required).
• Prior experience in sales, customer service, hospitality, or related fields.
• Interest in pursuing a career in hearing care, with licensing pathway.
• Proficiency in Microsoft Office and general computer skills.
• Previous experience in healthcare or patient-focused roles is a plus.
• Ability to manage a fast-paced environment with a friendly and professional demeanor.

Responsibilities

• Conduct patient screenings, ear impressions, and hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and usage instructions to patients.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
• Maintain patient records and manage administrative tasks related to patient care.

Skills

Sales Acumen

Customer Service Orientation

Attention to Detail

Team Collaboration

Problem-Solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Internal Sales Rep - Medical Devices/HCT Overview

We are looking for a motivated and people-oriented Hearing Care Technician to join our team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist.

Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to put these skills to work in a clinical setting. We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills.

As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.

Key Responsibilities

• Conduct patient screenings, ear impressions, and hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and usage instructions to patients.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
• Maintain patient records and manage administrative tasks related to patient care.

Skills We’re Looking For

• Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.
• Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients.
• Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.
• Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.
• Problem‑Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.

What We Offer

• Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license.
• Professional Development: Regular skill‑building opportunities to advance in your career.
• Employee Benefits: Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.

Minimum Qualifications

• High school diploma or equivalent (required).
• Prior experience in sales, customer service, hospitality, or related fields.
• Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.
• Proficiency in Microsoft Office and general computer skills.

Preferred Qualifications

• Previous experience in a healthcare or patient‑focused role.
• Ability to manage a fast‑paced environment with a friendly and professional demeanor.

We are an Equal Opportunity Employer.

We are an Equal Opportunity Employer.

Company Background

Beltone - helping the world hear better. Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound.

Federal Health Care Price Transparency Requirements

The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have "Transparent in Coverage" (TiC) information available. Click here to view BCBSMN TiC's information on services on how machine readable files will help with the new transparency requirements.