Internal Sales Associate - Remote (Field)

Solis Health Plans, Inc.; Florida; Remote; USD 40,000 - 50,000; Full time

Job summary

Solis Health Plans, a Medicare Advantage provider, seeks an Internal Sales Agent to advise beneficiaries on plan benefits and enroll eligible members. The role requires bilingual English/Spanish, meeting quotas, and conducting in-person or at-home appointments in the Doral area.

The candidate should hold Life/Health license equivalencies, complete AHIP/Gorman training, and have strong computer skills with the ability to coordinate care and ensure HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Agent licenses 2-15 or 2-40 in good standing required.
• AHIP or Gorman certification for the applicable year.
• National Producer Number must be provided.
• Valid driver’s license and reliable transportation.

Responsibilities

• Perform compliant sales presentations to enroll prospective members.
• Use only Medicare approved materials during presentations.
• Conduct in-person appointments at centers or client homes.
• Convert appointments into enrollments and check paperwork.
• Coordinate first visits with the member’s primary care physician.

Skills

Bilingual English Spanish

Excellent communication skills

Customer service oriented

Microsoft Office

Able to work independently

Education

High school graduate or equivalent

Agent License 2-15 or 2-40 in good standing

AHIP/Gorman certification

National Producer Number

Valid driver’s license

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Doral, FL, US

Salary Range: $40,000.00 To $50,000.00 Annually

Bilingual in English and Spanish required

Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked and each employee is valued.

Medicare Sales ExperienceRequired

POSITION SUMMARY

Responsible for advising Medicare Beneficiaries on the plan benefits offered by SOLIS Health Plans.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Performs compliant sales presentations to enroll prospective members into the Plan as per Marketing Policies and Procedures while complying with State and Federal Guidelines.
• Ensures only Medicare Approved Materials are used during presentations.
• Conducts in-person appointments at participating medical centers or prospect’s home.
• Converts appointments into enrollments.
• Checks enrollment paperwork for accuracy and completion.
• Coordinates new member’s first visit with their primary care physician.
• Maintains enrollment rate that is deemed acceptable.
• Communicates effectively in person and by phone.
• Requires daily use of considerable discretion and judgment.
• Resolves member issues concerning plan benefits, medication copays, etc.
• Assists members as deemed necessary.
• Communicates effectively with other professional and support staff in order to achieve positive customer outcomes.
• Promotes and contributes to a positive, problem-solving environment.
• Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
• Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws.
• Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
• Participates in meetings, training and in-service education, as required.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school graduate or equivalent; or equivalent combination of education and experience.
• Agent License 2-15 (Life, Health & Variable Annuity) or 2-40 (Health), in good standing, required
• Certificate of completion for either Gorman or AHIP for corresponding year
• Copy of Continuing Education transcripts
• National Producer Number
• Valid drivers license
• Reliable transportation
• Must be goal and result driven (ability to meet quotas)
• Felxible schedule in order to meet with prospective members during non-business hours
• Excellent computer knowledge is required, including proficient knowledge of Microsoft Office
• Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies
• Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization
• Ability to work effectively independently and in a team environment
• Ability to read, analyze, and interpret technical procedures or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume
• Ability to define problems collects data, establish facts, and draw valid conclusions
• Must be self-motivated, organized and have excellent prioritization skills
• Must be able to work well under stressful conditions
• Must be able to work in a fast paced environment
• Fluency in Spanish or Creole preferred

What Sets Us Apart:

Join Solis Health Plans as an Internal Sales Agent and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!