(INTERNAL ONLY) DOMESTIC RELATIONS OFFICE - OPERATIONS MANAGER
EP ENERGY
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Benefits offered by this job
Job summary
El Paso County is seeking an Operations Manager who will lead the Department's administrative management, planning, organizing, and directing the operations that serve the general public in need of general assistance.
The incumbent will supervise staff, set priorities, manage budgets and contracts, and ensure compliance with laws, policies, and grant requirements. The role emphasizes staff development, training, and cross‑department collaboration to achieve department goals.
Qualifications
- Bachelor’s degree in business, management or related field and five years of experience; six years overall in admin management
- Six (6) years of professional experience performing general services, with four (4) years of supervisory experience
- Must have or obtain by date a valid driver’s license
- Personal smart device required by hire date
Responsibilities
- Supervises subordinate staff; provides work direction and technical instructions; arranges staff training and prioritizes work
- Plans, organizes, prioritizes projects and assigns cases to staff; documents activities in case management system
- Ensures compliance with laws, policies, contracts and department goals; develops procedures and policies; drafts and reviews legal documents with staff attorneys
- Manages procurement: develops specs, coordinates with departments, and oversees procurement process from inception to conclusion
- Prepares budgets for grant applications and expenditure reports; oversees project development and contract compliance
- Oversees department operations, inventory, payroll, HR processes, vendor contracts and payments; coordinates with HR for new hires and separations
- Develops and implements computer programs; acts as network administrator and security manager; ensures department security and COOP
Skills
Education
Job description
This position is open to current El Paso County employees only*
Bachelor’s degree in business, management or a related field and five years of experience, with six (6) years of professional experience performing general services including four (4) years of supervisory experience, in administrative management
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Must have or obtain by date a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
In order to access into the County’s network and systems, a personal smart device is required by the hire start date.
Supervises subordinate staff; provides work direction and technical instructions; arranges for staff training; sets and prioritizes work assignments; evaluates staff; implements disciplinary actions as necessary; Performs or delegates managerial functions of planning, organizing, prioritizing projects/tasks; assigning cases; documenting activities in the case management system; keeping departmental statistics and preparing reports; and ensuring full compliance with existing laws, office policies, contract requirements, and instructions for the achievement of both short and long term department goals; Develops office procedure and policies, drafts and reviews legal documents in collaboration with staff attorneys; Develops technical procurement specifications and coordinates with appropriate support departments to direct the procurement process from inception to conclusion; Develops policies and procedures to ensure appropriate procedures are in place for effective department operations and compliance with grants and contracts; Prepares the budget portion of grant applications for state and federally funded projects; Prepares monthly and/or quarterly expenditures reports for county funded and grant programs; Oversees project development, implementation, and compliance with contracted guidelines; utilizing judgment in adapting and applying guidelines; Monitors and oversees department operations to assure that services delivered are in compliance with, applicable laws, rules and regulations established by federal, state, and local laws and by applicable standards established by the County and the department; Performs complex studies, management analysis, calculations, and computations of organizational, resource and other departmental operational issues as directed by the Department Head; prepares plans, and reports; stays abreast of new trends and innovations in the field; Participates in the development and implementation of the departmental strategic plan to accomplish goals and objectives; Identifies operational problems and initiates resolutions; Maintains statistical database on office operations; Develops new programs and methodology; Approves purchases for equipment, supplies and commodities; conducts periodic inventories; Ensures the proper maintenance and repair of equipment and automated systems; Negotiates vendor and service provider contracts; Coordinates and approves vendor payments; Supervises payroll processing and personnel records administration; Posts vacant jobs; Participates in interviewing job candidates; Tracks employee leave requests; Functions as the department liaison with the Human Resources department when processing new hires, separations, and entry of all actions in the Human Resources system; Responsible for making financial recommendations to Department Head on capital purchases, annual budget and expense allocations; oversees financial planning for departmental functions and needs; Promotes financial and operational stability of the Department including the efficiency and effectiveness of its operations and recommends best practices; Advises and assists the Department Head in the management of professional staff including recruiting, examinations, promotions, merit increases, reclassifications, revisions to class specifications and discipline; Oversees and enforces compliance with support staff; Serves as a public relations liaison with the media, attorneys and the courts, and other county departments; Responds to questions, complaints and issues; Coordinates and prepares multiple department operating budgets and oversees the allocation of resources across the Divisions; attends budget hearings with the Department Head before key County Departments and Commissioners Court; Oversee the setting of objectives and evaluation of performance for each of the Divisions within the Department; Oversees department inventory management; tracks equipment life-span and replacement plan; Manages all administrative services functions such as payroll, accounting, supplies, demands and files; Monitors budget expenditures and tracks trends; Prepares reports on expenditures; Identifies and suggests the need for budget transfers and amendments; Develops, implements, and maintains computer programs necessary for daily operations; Serves as network administrator and security manager for automated systems; Oversees the department’s physical security, emergency preparedness, and COOP; Monitors and evaluates all accounting functions to ensure all functions are performed in accordance with sound accounting principles and procedures; Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
Manages contracts with community based organizations; Provides logistical coordination and support to all departments in the FYSC; Conducts special studies, assessments, and projects; The incumbent ensures timely enforcement of court orders providing for the payment of child support, medical support, and access and possession; Developing and implements appropriate procedures and policies in line with the requirements of the Office of the Attorney General contracts; Overseeing and monitors policy changes to ensure compliance; Represents the interest of El Paso County DRO in interactions internally and externally. Supervision contracts, case management oversight of the staff performing enforcement to ensure that each case benefits from timely enforcement of each court order;
Performs such other related duties as may be assigned; Performs delegated duties sufficient to maintain continuity of normal operation in the work area; Maintain a safe and healthy work place environment; As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
The Operations Manager works under limited direction, performs administrative management duties for the Department. The incumbent provides integrative management and leadership for the Department to include planning, organizing, and directing the operations of the Department which provides services to the general public in need of general assistance. The Operations Manager represents the Department in the absence of the Executive Director and provides highly responsible and complex administrative support to the Executive Director.
Knowledge of: Texas contract administration and document preparation; departmental policies and management practices; insurance and surety bond requirements regarding contracts; standard purchasing procedures and practices; budget and financials; inventory procedures and controls; principles and practices of materials and service needs of the organization; supervisory practices and procedures; financial system applications; principles and practices of governmental accounting; conflict resolution. Skill/Ability to: Interpret federal, state and local laws and regulations concerning contracting techniques, pricing and equal employment opportunity goals; interpret federal, state, city and county rules, regulations and guidelines related to contract specifications, and contract procurement, management and compliance; interpret federal, state, and County laws, rules, regulations, state and local labor and occupational safety and health rules and regulations; prepare specifications and contract for a large diversity of items develop clear, concise oral and written communication and prepare and present reports and recommendations to boards, commissioners court, regulatory agencies and department management; public speak and make formal public presentations; safely operate and care for assigned county owned equipment; have strong organizational skills, with exceptional attention to detail; work under tight deadlines as part of a team; have internal and external negotiation skills and ability to influence; quickly understand business objectives, identify related issues, and facilitate a risk/cost benefit analysis; be self-starting, self-managing, possess execution-oriented capabilities; manage a broad set of responsibilities with minimal support; thrive and drive decision-making in a dynamic environment where change is constant optimize plans and execution with urgency, demonstrate a proven track record in achieving results, must be proficient with MS Office.
- Demonstrate regular and reliable attendance;
- Work well with others and participate fully in a team oriented environment;
- Interface with other employees and customers in a courteous and respectful manner;
- Maintain strict confidentiality;
- Project positive support of their department and all county organizations at all times;
- Maintain and enhance the County’s commitment to customer service excellence
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:
16 holidays per year as recognized.
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Effective January 1, 2026 to December 31, 2026
Consumer Driven Health Plan (CDHP) No Discounts
- EE Only $5.34
- EE & Spouse $145.30
- EE & Children $101.93
- EE & Family $200.09
- EE Only - $5.02
- EE & Spouse - $136.58
- EE & Children - $95.81
- EE & Family - $188.09
No Discounts
- EE Only - $35.70
- EE & Spouse - $226.41
- EE & Children - $174.96
- EE & Family - $322.25
- EE Only - $33.56
- EE & Spouse - $212.83
- EE & Children - $164.46
- EE & Family - $302.92
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
Reimbursement of $15 per month for 6 months of continuous gym usage.
Reimbursement up to $2000 per calendar year for eligible education expenses.
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
Which of the following best describes the highest level of education in business, management or related field?
- High School Diploma or equivalent
- 30 to less than 60 hours of college coursework
- More than 60 hours of college coursework
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
Which of the following best describes your experience in business/management?
- No experience
- Less than 6 months experience
- 1 to less than 3 years experience
- 3 to less than 5 years experience
- 5 to less than 7 years experience
- 7 to less than 8 years experience
- 8 to less than 9 years experience
- More than 9 years experience
Which of the following best describes your professional experience performing general services?
- No experience
- Less than 1 year experience
- 1 to less than 2 years experience
- 2 to less than 3 years experience
- 3 to less than 4 years experience
- 4 to less than 5 years experience
- 5 to less than 6 years experience
- More than 6 years experience
Which of the following best describes your supervisory experience, in administrative management?
- No experience
- Less than 6 months experience
- 1 to less than 2 years experience
- 2 to less than 3 years experience
- 3 to less than 4 years experience
- More than 4 years experience
This posting is for internal candidates only. Are you a current El Paso County employee?
- Yes
- No
Do you have or can obtain by date of hire a driver's license applicable to the job responsibilities, with a driving record acceptable to El Paso County.
- Yes
- No
I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.
- Yes
- No
- Required Question
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