INTERNAL CWS Team Coordinator - Permanency / 61016148

State of South Carolina; South Carolina; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Paid vacation

Sick leave

Paid holidays

Parental Leave

State Retirement Plan

Job summary

South Carolina Department of Social Services is seeking a CWS Team Coordinator - Permanency in Greenville County. You will provide direct supervision to Child Welfare Supervisors, ensuring accountability through case consultations, coaching, trainings, and policy-aligned practice.

You will work to promote safety, permanency, and well-being by guiding staff, addressing legal barriers, and collaborating with community partners to meet the needs of children and families.

Qualifications

• Bachelor's Degree in human services or related field with 3+ years of experience in human services or social service programs.
• Master's Degree in human services or related field with 1+ year of experience in human services or social service programs.

Responsibilities

• Provide direct supervision to Child Welfare Supervisors and ensure accountability through coaching, training, and consultations.
• Supervise front-line supervisors and case managers; oversee on-call duties and ensure policy fidelity.
• Engage with families and professionals empathetically; respond to inquiries and problem-solve.
• Oversee permanency data and ensure timely permanency through court orders and addressing barriers.
• Collaborate with community stakeholders to identify services for children and families.
• Participate in hiring, training, EPMS evaluations, and promote equal opportunity and diverse workforce.
• Maintain Child Welfare certification with annual training requirements.
• Practice trauma-informed principles to protect staff and families.

Skills

Supervisory experience

Policy knowledge

Communication skills

Trauma-informed care

Data monitoring

Education

Bachelor's Degree in Human Services or related field

Master's Degree in Human Services or related field

Tools

EPMS planning tools

Job description

This is a South Carolina Department of Social Services Internal Position. Only current South Carolina Department of Social Services employees are eligible for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The CWS Team Coordinator - Permanency provides direct supervision to Child Welfare Supervisors. Ensures accountability of supervisors by conducting case consultations, coaching, trainings, and support in accordance with DSS Policy, Agency Mission and GPS Practice Model. Assists the County Director with the development of plans and strategies to improve performance and practice in Child Welfare.
• Supervises a staff of front line supervisors. Promotes safety, permanency and well-being by ensuring fidelity to policy and procedures, and conducting case consultations, facilitating meetings, reviewing data reports, monitoring policy changes, ensuring staff attendance in mandatory trainings, and conducting periodic case reviews to ensure quality practice. Provides direct supervision to case managers in absence of a supervisor. Coordinates and performs on-call duties.
• Authentically engages and works collaboratively with child welfare staff, families and other professionals with empathy, respect and leadership to include timely responses to telephone calls, emails, and texts. Responds timely and professionally to constituent inquiries from the public and families to problem solve and bring resolution to inquiries.
• Ensures timely permanency by providing oversight and monitoring of permanency data. Works with Child Welfare supervisors to ensure permanency resources are explored at the onset of agency involvement and ongoing. Ensures supervisors are adhering to court orders, and assists supervisors in identifying and addressing legal barriers that impact timely permanency and legal proceedings.
• Partners with community stakeholders to identify services to meet the needs of children and families.
• Provides supervisors with EPMS planning and evaluation plans. Participates in hiring and training of all new employees, promotes equal opportunity, develops a diverse workforce, and gives fair opportunity to all staff. Completes performance and practice evaluations on direct reports biannually and upon request for level ascension. Timely submits evaluations for level ascension and EPMS evaluations.
• Maintains Child Welfare certification by completing a minimum of 20 hours of relevant training every calendar year.
• Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Applies trauma informed principles when working with Child Welfare staff and families.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect agency networks and applications by safeguarding systems, equipment and data.
• Performs Red Cross shelter duty as needed and other emergency management needs during State declared disaster as directed.
• Performs other related duties as required.

Qualifications

A Bachelor's Degree and three (3) years of experience in human services or social service programs. A Master's Degree and one (1) year of experience in human services or social service programs.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Welfare Services / Greenville County