Internal Communications Specialist

7-ELEVEN; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

7-Eleven Inc. is seeking an Internal Communications professional to support the company’s communications strategy. You will draft, edit, and distribute a mix of written, video, and visual stories that engage employees and align with business objectives.

Collaborate with executives and stakeholders to manage content across intranet, email, and digital signage, while tracking metrics to continuously improve channel effectiveness.

Qualifications

• Experience in a retail environment or consumer packaged goods is preferred.
• Proven ability to develop and execute internal communications plans and strategies.
• Excellent writing and editing skills, with knowledge of AP Style.
• Experience distributing content through intranet and email tools (Unily/Staffbase preferred).
• Strong understanding of internal audience segmentation and measurement of communications impact.
• 2–3 years creating visual and graphic design materials.
• Strong project management skills.

Responsibilities

• Develop and execute internal communications campaigns to build brand ambassadorship and drive engagement.
• Provide support to stakeholders, drafting and distributing communications (scripts, stories, memos, visuals) for broad and targeted audiences.
• Manage the internal communications calendar and track metrics.
• Coordinate internal events scheduling and company-wide events.
• Ensure intranet and digital signage are refreshed with engaging content.
• Create visual materials for presentations, graphics, and content across platforms.
• Maintain relationships with executives and business partners.
• Support Centennial planning.

Skills

Strong writing

AP Style

Intranet communications

Project management

Stakeholder collaboration

Graphic design basics

Education

Bachelor's degree

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

ABOUT THE ROLE:

7-Eleven is an iconic family of brands with over 86,000 locations globally. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

This role supports the internal communications strategy and helps drive business objectives by contributing to all aspects of the company's communications channels. This role partners with key internal stakeholders to draft and distribute a mix of written, video and visual stories that inspire, connect and engage employees. Effectiveness of these communications will be measured by tracking established internal metrics, reporting on results and providing strategic solutions to continuously improve channel effectiveness.

KEY DUTIES AND RESPONSIBILITES:

• Develop and execute communications campaigns that build brand ambassadorship, inspire employees, and drive engagement.
• Provide support and counsel to key internal stakeholders, including drafting and distributing communications (e.g., scripts, stories, presentations, memos, visuals, etc.) for both broad and targeted audiences.
• Manage the internal communications calendar, including ongoing tracking and reporting of communications metrics.
• Manage the internal events calendar and assist in the scheduling and coordination of company-wide events.
• Ensure the company intranet and digital signage are updated regularly with fresh and engaging content.
• Develop engaging visual materials, including presentations, graphics, and content for a variety of communications platforms such as internal screens, intranet, and email.
• Maintain strong relationships with business partners, including executives.
• Support Centennial planning.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 4+ years

YEARS OF MANAGEMENT EXPERIENCE: N/A

CERTIFICATIONS / LICENSES: N/A

SPECIFIC KNOWLEDGE AND SKILLS:

• Experience in a retail environment, convenience store/food service industry, or consumer packaged goods (CPG) industry preferred.
• Proven ability to develop and execute effective internal communications plans and strategies.
• Excellent writing and editing skills.
• Knowledge of AP Style.
• Experience managing and distributing communications content through intranet and email tools. Experience with Unily and Staffbase preferred.
• Solid understanding of internal audience segmentation.
• Knowledge of internal communications metrics and demonstrated ability to measure communications effectiveness.
• Two to three (2-3) years of experience creating visual and graphic design materials.
• Strong project management skills.

#LI-TD1

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.