Internal Communications Manager

Socket.dev; Hawthorne (CA); On-site; USD 165,000 - 240,000; Full time

Benefits offered by this job

Stock options

Health, vision, dental insurance

Paid time off

Job summary

SpaceX is seeking an Internal Communications Manager to advise executives, craft strategic communication plans, and scale messaging across the company. The role emphasizes alignment across divisions, leadership communication programs, and a strong focus on crisis management and measurement.

The position requires leveraging AI tools to improve quality, maintaining intranet standards, and ensuring consistency of internal and external messages.

Qualifications

• Bachelor’s degree required.
• 5+ years of professional experience in business/organizational communications.

Responsibilities

• Advise senior executives on communications gaps and opportunities; turn them into plans that keep employees informed, aligned, and engaged.
• Lead change communications for company-wide and cross-division initiatives so employees understand what is changing, why, and what it means for their work.
• Build a connected, unified culture across divisions, locations, and newly joined teams.
• Develop and lead internal leadership speaking programs (live, filmed, and other formats).
• Set communications strategy and standards so teams use the right tools and channels to reach their audience.

Skills

Strategic communication

Change management

AI in communications

Crisis communications

Stakeholder management

Writing excellence

Education

Bachelor’s degree

Tools

AI drafting tools

Intranet platforms

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

INTERNAL COMMUNICATIONS MANAGER

RESPONSIBILITIES:

• Advise senior executives on communications gaps and opportunities; turn them into plans that keep employees informed, aligned, and engaged
• Lead change communications for company-wide and cross-division initiatives so employees understand what is changing, why, and what it means for their work
• Build a connected, unified culture across divisions, locations, and newly joined teams
• Develop and lead internal leadership speaking programs (live, filmed, and other formats)
• Set communications strategy and standards so teams use the right tools and channels to reach their audience
• Own and scale the company intranet for diverse organizations; establish style guides, templates, and practices that raise quality
• Manage internal communications in crises
• Shape key internal announcements and narratives
• Use AI to scale communications, improve quality, and increase impact
• Ensure internal and external messages are consistent
• Define how we measure communications and change efforts, and adjust accordingly

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 5+ years of professional experience in business/organizational communications

PREFERRED SKILLS AND EXPERIENCE:

• Experience in internal communications
• 10+ years of experience in communications or public relations
• Experience supporting change management
• Practical experience using AI tools to draft, produce, personalize, or scale communications
• Experience building employee communications or engagement across multiple business units or locations
• Impeccable writing skills
• Ability to quickly grasp and synthesize complex issues
• Established skills in strategic and critical thinking, decision-making, negotiation, and relationship-building
• Highly organized, detail-oriented, and able to thrive under deadline pressure while executing multiple projects simultaneously
• Experience working in a fast-paced, dynamic, results-oriented team environment
• Expert self-starter with extreme ownership; identifies what needs to be done and drives it to completion with little direction

ADDITIONAL REQUIREMENTS:

• Available to travel to SpaceX locations as needed (<10%)
• Ability to share writing samples and examples of previous internal communications campaigns, events, or leadership content
• Based on-site in Hawthorne, CA or the Bay Area, CA. Remote or hybrid work will not be considered

COMPENSATION AND BENEFITS:

Pay Range: Level 4: $165,000.00 - $240,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affrightive Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].