Internal Communication Manager

FCS Financial; Missouri; Hybrid; USD 79,000 - 115,000; Full time

Benefits offered by this job

Competitive Salary

Growth Opportunities

Comprehensive Benefits

Hybrid work environment

Collaborative culture

Job summary

FCS Financial in Missouri seeks an Internal Communications Manager to lead strategy, development, and execution of internal communications that keep employees informed, engaged, and aligned with our priorities.

You will advise senior leadership, support executive messaging, manage the intranet and newsletters, collaborate with marketing and employee engagement teams, and help strengthen our culture with clear, consistent communications.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Minimum 5 years in corporate/internal communications or marketing.
• Experience supporting executive-level communications.
• Proven ability to develop clear internal messaging across channels.
• Strong editing, storytelling, and content development skills.

Responsibilities

• Define, implement and maintain internal communications policy and standards.
• Advise senior leadership on messaging and change communications.
• Lead content creation for newsletters, updates, and executive communications.
• Oversee intranet management for timely, accessible content.
• Collaborate with HR and Marketing to align messaging and engagement.
• Provide metrics and insights to improve engagement and reach.

Skills

Internal communications strategy

Executive messaging

Change management

Technical writing

Presentation design

Education

Bachelor’s degree in communications, marketing, PR, journalism, English, business administration or related field

Tools

SharePoint

Salesforce/nCino/Journey+

PowerPoint

Intranet content management

Job description

Internal Communication Manager

Why FCS Financial?

Ever dreamed of part of an organization with deep roots in agriculture and the community? For over 100 years, as part of the Farm Credit System, we’ve been supporting agriculture and rural communities in Missouri. If you are passionate about communication, storytelling, and employee engagement, this is your opportunity to make a lasting impact!

About the Role

As an Internal Communications Manager, you will lead the strategy, development, and execution of internal communications that keep employees informed, engaged, and aligned with the Association’s priorities. You will serve as a trusted advisor to our senior leadership team, support executive messaging and guarantee clear, consistent communication across the Association. This role helps strengthen culture, enhance engagement, and protect the FCS Financial brand from the inside out.

What We Offer

• Competitive Salary: Starting $79,000 - $115,000 with outstanding incentive opportunities linked to Association performance.
• Growth Opportunities: Lead and shape communication strategies and initiatives.
• Comprehensive Benefits: A highly competitive benefits package designed to support your health, financial well-being, and work-life balance.
• Flexible Work Environment: Hybrid options available within FCS Financial’s Branch locations in Missouri.
• Collaborative Culture: Work closely with leadership, marketing, and employee engagement teams.

What You’ll Do

• Internal Communication Strategy: Lead internal communication standards and best practices to promote consistency through the Association.
• Content Development: Create and deliver engaging content including newsletters, internal updates, and employee communications.
• Intranet Management: Oversee and maintain internal communication platforms to ensure content is timely, accessible, and relevant.
• Employee Engagement: Partner with employee engagement teams to enhance connection, transparency, and organizational alignment
• Cross-Functional Collaboration: Serve as a communication resource for departments, advising on strategy, planning, and execution
• Measurement & Improvement: Monitor communication effectiveness and provide insights to enhance engagement and reach

What You Bring

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or related field (or equivalent experience)
• Experience: 5+ years of experience in corporate communications, internal communications, employee engagement, or marketing.

Technical Strengths & Skills

• Strong knowledge of internal communications strategy, executive messaging, and change management
• Exceptional writing, editing, and storytelling skills across multiple channels
• Experience supporting executive-level communications and organizational messaging
• Ability to translate complex information into clear, engaging content
• Strong collaboration, relationship-building skills, and ability to navigate organizational dynamics while managing multiple priorities
• Advanced PowerPoint skills and familiarity with SharePoint or similar intranet platforms

This position is open until filled.

Candidates must reside in Missouri to be considered for this position.

All Missouri FCS Financial Branch Locations will be considered.

Hybrid work environment and flexible work schedule will be considered based on the candidate’s qualifications and business needs.

This position is classified as Exempt under the Fair Labor Standards Act.

Department: Marketing

Reports To: Senior Vice President, Marketing

Supervises: None

Job Functions

Internal Communications Strategy and Leadership (40%)

• Define, implement, and maintain the Association’s internal communications policy, establishing standardized procedures, best practices, and professional guidelines for all staff.
• Serve as a strategic advisor to senior and executive leadership, supporting the development, refinement, and delivery of high-level internal messaging, organization updates, and change communications.
• Act as the Association’s subject matter expert for internal messaging, providing advanced technical writing and editorial support for internal communications, presentations and executive correspondence.
• Develop and facilitate training and resources for staff to ensure consistent messaging, clear communication protocols, and alignment with FCS Financial’s brand.
• Develop and monitor internal communications effectiveness metrics (e.g., intranet engagement, newsletter analytics, campaign reach) and provide regular insights and recommendations to leadership.
• Establish and manage an internal communications editorial calendar to ensure message alignment, prioritization, and cadence across the organization.

Cross-Functional Communication Support (30%)

• Manage and oversee the Association’s intranet, ensuring content is accurate, relevant, timely, and easily accessible to employees.
• Design, update and maintain high-quality slide decks and visual presentations for leadership and staff, ensuring consistent, professional brand representation for internal and external audiences.
• Partner with the internal employee engagement team (ELEVATE) to support the development and distribution of monthly employee e-newsletter, promoting transparency, connection, and organizational alignment.
• Serve as a dedicated internal communications resource for internal departments, workgroups, and committees, advising on planning, messaging, and execution of internal communication initiatives.
• Curate and create compelling internal content, including employee success stories and organizational milestones, and cultural highlights, to strengthen morale and internal brand loyalty.
• Serve as the central intake and prioritization point for internal communication requests, balancing organizational priorities and minimizing message fatigue.

Marketing and External Support (30%)

• Collaborate closely with the Marketing team to support external communications and broader marketing initiatives as needed.
• Provide writing, editing and storytelling support for external success stories, press releases and other public-facing communications as needed.
• Ensure brand integrity across internal and external platforms by maintaining consistency in tone, messaging, and professional standards reflective of the FCS Financial brand.
• Serve as key support for the annual employee conference by offering insights into strategy and content and assisting in event management.

Other duties as assigned

• Other duties as assigned to meet the needs of the organization.

* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.

Minimum Qualifications

• Bachelor’s degree in communications, marketing, public relations, journalism, English, business administration or a related field.
• Minimum of 5 years experience in corporate communications, internal communications, employee engagement, or marketing.
• Demonstrated experience supporting executive-level communications and managing digital content platforms, including intranets.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Required Knowledge and Skills

• Expert knowledge of internal communication strategies, including executive messaging, employee engagement, and organizational change management
• Expert skill in technical writing, copy editing, and content development skills across a range of internal and external channels.
• Working knowledge of agriculture industry preferred.
• Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams) and advanced proficiency in PowerPoint for high level presentation design.
• Ability to travel by auto or commercial transportation (up to 25%) to carry out essential responsibilities of the job. Certain times of the year will have higher amounts of travel.
• Working knowledge of SharePoint or similar Intranet content management systems.
• Working knowledge of Salesforce/nCino/Journey+.
• Skill in providing strategic communication counsel to senior and executive leadership.
• Skill in preparing and presenting information to an audience in an engaging and effective way.
• Skill in establishing and maintaining collaborative relationships with a variety of internal departments and workgroups.
• Skill in utilizing emotional intelligence to navigate internal organization dynamics and diverse team backgrounds.
• Responsible for protecting the confidentiality, security, and integrity of the Association’s systems and data and clients’ data

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.

For more information about our commitment to equal employment opportunity, please click here.