Internal Business Development Representative

Newton; United States; On-site; USD 38,243,898 - 54,468,582; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS in Hebron Estates, Kentucky, is hiring for the position of Internal Business Development Representative (iBDR). This full-time remote role requires expertise in direct sales and customer support, including proficiency with Salesforce to document interactions and support sales growth initiatives.

The ideal candidate will have 2-3 years of relevant experience or a bachelor’s degree, strong communication and organizational skills, and a familiarity with optical products. Comprehensive benefits include medical, vision, dental, and vacation pay.

Qualifications

• 2–3 years of experience in direct sales, telesales, customer support, marketing, or sales support.
• Preferably a bachelor’s degree or equivalent professional experience.
• Knowledge of optical products or experience in optical dispensing preferred.

Responsibilities

• Identify and qualify leads to drive territory growth.
• Explore new customer engagement strategies.
• Re-engage declining accounts to restore business.

Skills

Sales experience

Telesales

Customer support

Communication skills

Organizational skills

Education

Bachelor's degree or 3 years of relevant experience

Tools

Salesforce

Job description

Job Overview

ZEISS is a global company with over 46,000 employees and has been in business for 179+ years. We work in Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology.

Location/Region: Remote, can reside anywhere in the United States.

Compensation

Hourly pay: $33.65 per hour plus sales commission. Commission structure may vary by location, role scope, qualifications, education, experience, and specialization.

Work Schedule

Hours per week: 40. Shift: First (Day). Job type: Full time.

Job Title

Internal Business Development Representative (iBDR)

Experience and Education

• 2–3 years of experience in direct sales, telesales, customer support, marketing, or sales support.
• Preferably a bachelor’s degree; if not, 3 years of relevant experience will be considered.
• Knowledge of optical products or experience in optical dispensing preferred.
• Experience with a multinational brand and global company preferred.
• Working knowledge of Salesforce and familiarity with ECP & accounts is a strong plus.

Key Responsibilities

• Identify and qualify leads to drive territory growth.
• Explore new and creative ways of reaching customers and increasing business.
• Re‑engage declining accounts to re‑establish lost business.
• Develop strategic approaches to generate interest in meetings with field sales representatives.
• Support open territories remotely to meet and exceed sales growth targets.
• Document interactions with customers within Salesforce.
• Support marketing and sales growth initiatives nationwide.
• Track and report progress of prospective and new accounts to marketing and sales management.
• Participate in key initiatives and projects throughout the year.
• Establish working relationships with local territory sales teams to increase business.
• Perform additional tasks as required.
• Follow safety standards and report any safety concerns to leadership.

Knowledge, Skills, and Abilities

• Excellent phone presence and clear communication of ideas.
• Strong organizational and multi‑tasking skills.
• Excellent interpersonal, problem‑solving, and analytical skills.
• Customer service experience.
• Experience with a multinational brand, global company preferred.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k) matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

Additional Information

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, and specialization of talent.

The above is intended to describe the general content and requirements for this job. It is not an exhaustive statement of duties or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify this job description at any time at its sole discretion.

Equal Employment Opportunity

Zeiss provides Equal Employment Opportunity without unlawful regard to race, color, religion, creed, sex, gender, marital status, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, citizenship status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other protected class as defined by federal, state, or local law.

We are an EEO/AA/Veterans/Disabled employer.

Recruiting Contact

Lindsay Walker Goodman