Internal Auditor

Mercy Health Corporation

Janesville (WI)

On-site

USD 58,797 - 94,076

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Generous, accruing paid time off

Career advancement and educational opportunities

Tuition and certification reimbursement

Well-being Programs

Employee Discounts

Job summary

Mercy Health Corporation in Janesville, Wisconsin, seeks a Claims Auditor to conduct comprehensive audits ensuring compliance with regulatory standards and operational effectiveness. Responsibilities include interviewing staff, analyzing audit results, and creating detailed reports.

Ideal candidates will have a Bachelor's in accounting/business, 2 years' health care audit experience, and certifications preferred. The pay range is competitive, reflecting the role's critical nature in compliance and claims processing accuracy.

Qualifications

Minimum 2 years audit experience in health care industry.
Strong understanding of health plan operations, claims administration, and regulatory compliance.

Responsibilities

Conduct audit interviews with front line staff in claim operations.
Perform routine and moderately complex audits on claims for payment integrity.
Create audit reports to document audit findings.
Research claim processing issues and errors.

Skills

Effective written and oral communication skills

Excellent analytical/interpretive skills

High degree of accuracy

Proficiency in application of computers and software programs such as Excel

Education

Bachelor's degree in accounting or business administration preferred

Concentration in health care preferred

Job description

Conduct comprehensive claims audits to ensure compliance with fee schedules, benefit plans, contractual obligations, service‑level agreements, and claim turnaround standards. Evaluate claims processing activities for adherence to industry best practices, federal and state regulatory requirements, organizational policies and procedures, provider contracts, and applicable accreditation standards.

Analyze audit results, identify trends and areas of risk, and prepare detailed written reports summarizing findings, root causes, and recommendations for corrective action and process improvement. Collaborate with internal stakeholders to monitor compliance, improve operational effectiveness, and support regulatory readiness.

MercyCare administers a diverse portfolio of health insurance products, including Medicaid, Exchange, ERISA, and commercial plans, and operates within regulatory frameworks established by the Wisconsin Office of the Commissioner of Insurance, Illinois Department of Insurance, and other applicable federal and state agencies. The role requires a strong understanding of health plan operations, claims administration, and regulatory compliance across multiple lines of business.

Essential Duties and Responsibilities

Conduct audit interviews with front line staff in all functional areas that fall under claim operations.
Test, create flow charts and map operational processes that touch the outcome of claims accuracy.
Perform routine and moderately complex audits on claims for payment integrity in alignment with regulatory standards and timelines, business policy, contract, appropriate coding, and system configuration.
Research claim processing issues and errors to determine their origin and appropriate resolution. Interact with Operations management regarding trends in order to improve claims processing accuracy and incorporate into training programs, policies and procedures.
Create audit reports to document audit findings, which will result in audit recommendations, reports and claims audit criteria enhancements.
Perform special project audits and reviews as requested by other departments.

Education and Experience

Bachelor's degree in accounting or business administration preferred with concentration in health care also preferred.
Minimum 2 years audit experience in health care industry.

Certification and Licensure

The following certifications are preferred:

Certified Internal Auditor (CIA) certification
Certified Healthcare Auditor (CHA)
Certified Public Accountant (CPA)
Registered Health Information Administrator (RHIA)

Skills and Abilities

Effective written and oral communication skills.
Excellent analytical/interpretive skills.
High degree of accuracy.
Proficiency in application of computers and software programs such as Excel.

PAY RANGE:

$58,797.66 - $94,076.26

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including: