Intern, Volunteerism Marketing & Operations-Remote

American Heart Association, Inc.; Dallas (TX); Remote; USD 28,000 - 36,000; Full time

Job summary

The American Heart Association is offering a remote internship focused on volunteer engagement and content management for national initiatives. This 20-25 hour/week role runs 1/25/27–5/7/27 and pays $23.00 per hour.

Under the Volunteerism team, you will translate goals into resources, presentations and digital content for staff and volunteers. Responsibilities include content creation, Canva/Figma visuals, volunteer onboarding, and Salesforce workflows, with ongoing calendar maintenance and

Qualifications

• College seniors and graduate students in communications, marketing or nonprofit management preferred.
• Strong writing, copyediting and verbal communication skills; able to adapt messaging.
• Detail-oriented and organized with multiple content assignments and deadlines.
• Interest in volunteerism and student-run organizations; professional communications.
• Experience with Canva, Figma, Salesforce Marketing Cloud or Salesforce CRM preferred.

Responsibilities

• Drafting, editing and proofreading content for websites, social media, emails, newsletters and volunteer messaging.
• Creating and updating visuals using Canva or Figma.
• Communicating with external volunteers by phone and email to share information and engagement.
• Maintaining content calendars, contact lists and internal tracking tools.
• Supporting email and audience communications in Salesforce Marketing Cloud and CRM.
• Preparing slide decks, reports and materials for volunteer meetings and training.
• Assisting with special projects to strengthen volunteer engagement and content quality.

Skills

Strong writing

Copyediting

Verbal communication

Content management

Detail-oriented

Independent worker

Education

College seniors/graduate students in communications/marketing/nonprofit management

Tools

Canva

Figma

Salesforce Marketing Cloud

Salesforce CRM

Teams

Zoom

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.The American Heart Association’s Internship Program provides college students an opportunity for hands-on experience in various facets for individuals interested in gaining work experience with a non-profit, voluntary health organization.

Under the supervision and mentorship of the American Heart Association’s Volunteerism team, the intern will support volunteer engagement and content management efforts across national initiatives. The intern will support three primary areas: volunteer communications and resource development; volunteer recognition initiatives, including National Volunteer Week; and youth engagement through Heart Clubs and the National Youth Leadership Council.

Working closely with the Volunteerism team, the intern will help translate volunteer engagement goals into practical resources, presentations, digital content and other materials for staff and volunteers. The intern will also support high school and college student volunteers by coordinating and facilitating virtual onboarding sessions, leading year-end feedback meetings and helping enhance the overall Heart Club volunteer experience.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedIn,Instagram,Facebook,X, and atheart.jobs.

Internship Overview:

• Time Commitment: 20-25 hours per week
• Internship Duration: 1/25/27-5/7/27
• Location: Remote
• Salary: $23.00 per hour

Internship Outcomes:

Individuals participating in the internship program are provided with an opportunity to:

• Gain important and practical job skills to be successful in a non-profit environment.
• Opportunity to explore a career-path with a reputable voluntary health/service organization.
• Complete an internship that enriches your academic and professional resume as well as enriching your personal life by making a difference in the lives of others.

Responsibilities

Tasks may include:

• Drafting, editing and proofreading content for websites, social media, emails, newsletters, volunteer messaging and other communications.
• Creating and updating visual content, templates and digital assets using tools such as Canva or Figma.
• Communicating professionally with external volunteers by phone and email to share information, answer questions and support engagement.
• Maintaining content calendars, contact lists, communication records and other internal tracking tools.
• Supporting email and audience communications in Salesforce Marketing Cloud and maintaining volunteer information in Salesforce CRM, as needed.
• Preparing slide decks, communication recaps, reports and materials for volunteer meetings, presentations and training webinars.
• Assisting with special projects that strengthen volunteer engagement, content quality and communication processes.

Qualifications

• College seniors and graduate students studying communications, marketing, public relations, nonprofit management, business or a related field are preferred.
• Strong writing, website copywriting, copyediting and verbal communication skills, with the ability to adapt messaging for different audiences and channels.
• Detail-oriented and organized, with the ability to manage multiple content assignments, deadlines and follow-up communications.
• Demonstrated interest and involvement in volunteerism and student-run organizations.
• Comfort communicating with volunteers by phone, email and on Teams/Zoom in a professional and timely manner.
• Experience with content or design tools such as Canva or Figma is preferred; familiarity with Salesforce Marketing Cloud or Salesforce CRM is a plus.
• A letter of recommendation from a professor, employer, or supervisor is preferred.
• Ability to conduct independent research and translate findings into actionable recommendations.
• Demonstrated skills in effective one-on-one and group communications.
• Ability to deal professionally in a corporate or non-profit environment and assume responsibility for guiding projects and programs.
• Ability to work independently in a remote environment.
• Required: Reliable WiFi Connection.
• Minimum availability of 25 hrs/wk, M-F between the hours of 8:30am-5pm ET or CT.
• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future. For any roles working remotely, the work must also be performed inside the United States, not in a foreign country.

Compensation & Benefits

The job application window is expected to close: October 30, 2026.

The American Heart Association invests in its people. Visit Rewards & Benefits to see more details.

• Compensation and Performance – Attracting talented, committed interns means offering competitive compensation, ongoing professional development and training, and an environment in which to work and grow. And we do.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Healthcare Benefits – You will have the opportunity to participate in our Teladoc General Medical and Behavioral Health programs. We also provide access to our Employee Assistance Program (EAP) at no cost as a confidential program designed to assist employees and family members with personal issues that affect their relationships at home or at work.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

#AHAWAYUP, #LI-Remote