Intern - User Experience

Symbotic LLC; Wilmington (MA); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Transportation benefits

Housing benefits

Relocation assistance

Job summary

Symbotic is seeking a UX design intern/co-op in Wilmington, MA to contribute to end-to-end design projects. You will apply user-centered design, participate in testing, and help develop the UI design system while learning from experienced designers and engineers.

The role emphasizes collaboration, problem solving, and experimenting with AI-enhanced UX approaches, with relocation support and access to transportation and housing benefits for eligible students.

Qualifications

• Enrolled in a bachelor’s degree in CS, HCI, UX Design or related field, or equivalent practical experience.
• Creative, strategic and innovative mindset with a drive to ask insightful questions about user needs.
• Strong understanding of UX design principles, information architecture, and user-centered design.
• Ability to work with ambiguous requirements and deliver results independently.
• Familiar with design tools such as Sketch, Figma or Adobe XD.
• Willing to collaborate and contribute to UX within development teams, accepting design critiques.

Responsibilities

• Apply user-centered design, Design Thinking processes, and Lean Design to create exceptional user experiences.
• Be a self-motivated member of the team, working independently and seeking guidance when necessary to complete tasks.
• Organize and facilitate user testing sessions, collaborating closely with UX Researchers, Principal and Senior designers, and development stakeholders.
• Contribute to developing and maintaining the Symbotic UI Design System.
• Own active design projects from end-to-end by creating sketches, wireframes, high-resolution UI visual designs, and Figma clickable prototypes.
• Advocate for end-users, UX Research & Design processes, usability and accessibility, and interface standards.

Skills

Creative mindset

Ambiguity tolerance

Collaborative

UX design

User-centered design

Education

Bachelor's degree or equivalent

Related field experience

Tools

Sketch

Figma

Adobe XD

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. Timeframe: Summer (May-Aug 2027). At Symbotic, Early Career talent plays a meaningful role in helping us reimagine the future of supply chain automation. Through our Internship and Co-op programs, students have the opportunity to contribute to real projects, collaborate with experienced engineers and business leaders, and gain hands-on exposure to the technologies powering our end-to-end robotics and automation solutions. We are looking for curious, motivated students who are excited to solve complex problems, bring new perspectives to cross‑functional teams, and see their work make an impact in a fast-moving, innovative environment. Along the way, Interns and Co‑ops are supported through mentorship, professional development, networking opportunities, and a robust calendar of events designed to help them build community and grow their careers. Symbotic offers transportation and housing benefits for students who meet our relocation requirements. Continue reading below to learn more about this exciting opportunity!

What you’ll do

• Apply user-centered design, Design Thinking processes, and Lean Design principles to create exceptional user experiences.
• Be a self-motivated member of the team, working independently and seeking guidance when necessary to complete tasks.
• Organize and facilitate user testing sessions, collaborating closely with UX Researchers, Principal and Senior designers, and development stakeholders.
• Contribute to developing and maintaining the Symbotic UI Design System.
• Own active design projects from end-to-end by creating sketches, wireframes, high-resolution UI visual designs, and Figma clickable prototypes.
• Advocate for end-users, UX Research & Design processes and methodologies, innovation, usability and accessibility, and the creation and guidance of interface standards.
• Observe operations at the Wilmington, MA Headquarters and Test site to experience Symbotic’s complex hardware and software products for better context when designing.

What you’ll need

• Currently pursuing a Bachelor’s degree in a related field (e.g., Computer Science, Human-Computer Interaction, UX Design) or equivalent practical experience.
• A creative, strategic, and innovative personality with a drive to ask insightful questions and understand user aspirations, frustration, and motivations.
• Solid understanding of UX design principles, information architecture, and user-centered design methodologies.
• Ability to work with ambiguous requirements and produce results independently.
• Familiarity with design tools like Sketch, Figma, or Adobe XD.
• Willingness to collaborate and bring a voice for UX to development teams, ensuring that designs are implemented as intended.
• Vocal, humble, and coachable contributor and recipient of design critiques.
• Ability to work across multiple design projects with maintaining timelines and deadlines in JIRA, Confluence, etc.
• Familiarity with generative AI applied to UX design and analysis, with interest in other technologies is a plus.

Our Environment

• Up to 10% of travel may be required.
• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

Pay & Benefits

• Symbotic offers transportation and housing benefits for students who meet our relocation requirements.
• The base range for this position in the posted location is $32.00 - $44.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
• Benefits include medical, dental, vision, disability, 401K, PTO and/or other benefits.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next‑gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Symbotic is an automation technology leader reimagining the supply chain with its end-to‑end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next‑gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

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