Intern - Technical Writer / Data Analytics Analyst

General Dynamics Information Technology; Bossier City (LA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

General Dynamics Information Technology, Inc. in Louisiana is seeking a Technical Writer / Data Analytics Analyst (Technical Editor Associate) intern to transform operational data into insights, improve workflows, and maintain governance.

The role blends analytics, documentation, and admin support to ensure compliant, high-performing execution. As an intern, you will develop Power BI dashboards, edit SOPs, and assist in on-site and hybrid environments in Bossier City.

Qualifications

• Currently enrolled as a sophomore in an associate or bachelor’s degree program from a U.S.-based college.
• Basic understanding of Microsoft Office tools (Word, PowerPoint, SharePoint, Excel, Teams).
• Familiarity with Excel, PowerPoint, and basic reporting techniques.
• Intro-level exposure to analytics tools (Tableau, Power BI); professional experience not required.
• Interest in both business analysis and technical writing, with willingness to learn tools.

Responsibilities

• Prepare, edit, and maintain operational documents including SOPs, executive summaries, process guides, and compliance documentation.
• Ensure artifacts meet technical writing standards, version control policies, and formatting requirements.
• Develop, maintain, and optimize Power BI dashboards to monitor operational performance, identify trends, and support decision-making.
• Build and sustain SharePoint sites, ensuring user-friendly navigation, intuitive content structures, and appropriate permission management.
• Support compliance tracking and reporting processes, surveys, and leadership requests.

Skills

Analytics

Communication

Microsoft Excel

Technical Communication

Technical Writing

Education

Sophomore pursuing U.S.-based Bachelor's degree (Business Admin / Technical Communications / Information Systems / Finance / Statistics / Economics)

Tools

Power BI

SharePoint

Power Automate

Tableau

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Interns

Job Qualifications:

Skills:

Analytics, Communication, Microsoft Excel, Technical Communication, Technical Writing

Certifications:

None

Experience:

0 + years of related experience

US Citizenship Required:

No

Job Description:

Sponsorship is not available for this role.

The Technical Writer / Data Analytics Analyst (Technical Editor Associate) summer intern will provide critical support to the Operations Director and broader team by transforming operational data into actionable insights, improving workflow efficiency, and maintaining enterprise documentation and governance processes. This role blends analytics, technical solution development, process optimization, and administrative support to ensure smooth, compliant, and high-performing operational execution.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Technical Editor Associate will play a crucial role performing the following key responsibilities:

Documentation, Writing, & Editing

• Prepare, edit, and maintain operational documents including SOPs, executive summaries, process guides, and compliance documentation.
• Ensure all artifacts meet technical writing standards, version control policies, and formatting requirements.
• Apply AI tools (e.g., Copilot, AskGDIT) for content quality, clarity, and consistency checks.

Data Analytics & Reporting

• Develop, maintain, and optimize Power BI dashboards to monitor operational performance, identify trends, and support decision-making.
• Conduct qualitative and quantitative analyses to support reporting needs, operational reviews, and leadership inquiries.
• Support data ingestion, validation, and quality reviews across operational workflows.

Technical Solution Development

• Build and sustain SharePoint sites, ensuring user-friendly navigation, intuitive content structures, and appropriate permission management.
• Create and maintain documentation repositories, lists, and automated artifacts using SharePoint, Power Automate, and related platforms.
• Design and deploy workflow automations that reduce manual effort and streamline operational processes.

Operational Governance & Administration

• Support compliance tracking and reporting processes, ensuring timely collection, validation, and submission of required artifacts.
• Develop, launch, and manage surveys for operational assessments, customer feedback, and program evaluation.
• Coordinate on-site meeting logistics, including materials preparation, attendance tracking, and post-meeting documentation.
• Use Business Process Analysis (BPA) methods to clarify workflow steps, identify bottlenecks, and reduce ambiguity in technical documentation.
• Perform root-cause analysis on quality issues and implement improvements to streamline documentation cycles.

Executive & Leadership Support

• Create polished, concise PowerPoint presentations for leadership briefings, program reviews, and executive-level decision support.
• Provide insights, recommendations, and analytical summaries that assist leadership in strategic planning and operational alignment.

WHAT YOU’LL NEED TO SUCCEED

• Currently enrolled as a sophomore in an associate or bachelor’s degree program in Business Administration, Technical Communications, Information Systems, Finance, Statistics, Economics, or a related discipline from a U.S.-based college or university.
• Basic understanding of Microsoft Office tools (Word, PowerPoint, SharePoint, Excel, Teams).
• Familiarity with Excel (sorting, filtering, formulas), PowerPoint, and basic reporting techniques.
• Intro-level exposure to analytics tools (such as Tableau, Power BI, or coursework involving data analysis); professional experience not required.
• Interest in both business analysis and technical writing, with a willingness to learn new tools and processes.
• Ability to communicate clearly in writing and verbally, especially when asking questions, documenting steps, or summarizing findings.
• Curiosity, eagerness to learn, and comfort working in a collaborative, fast-paced environment.

What You’ll Need to Deliver Your Best Every Day

• Ability to break down complex information into clear notes or simple summaries.
• Growing interest in technical writing, editing, or documentation; no formal experience required.
• Willingness to learn SharePoint, dashboard tools, AI-assisted editing tools (Copilot, AskGDIT), workflow automation, and business process mapping.
• Strong organizational habits to help manage tasks, deadlines, and follow‑ups.
• A collaborative mindset; comfortable asking questions, seeking clarification, and working with team members across different roles.

What You Offer as a Stand‑Out Candidate

• Coursework or projects involving writing, research, documentation, or data analysis.
• Experience from class projects, student organizations, volunteer work, or part‑time roles where you created presentations, reports, or documented processes.
• Basic familiarity with process mapping (flowcharts, swim lanes) or willingness to learn tools like Lucid chart, Visio, or Miro.
• Interest in learning how automation tools (e.g., Power Automate) and AI tools support business workflows.
• Comfort working with data through spreadsheets, school research projects, or simple visualizations.
• A proactive attitude toward learning, improvement, and trying new tools or technologies.

GDIT interns are paid and full-time (40 hours/week) for 10 consecutive Applicants should have a minimum of one semester remaining in their studies after their internship concludes.

Note: We receive a high volume of applications and review them on a rolling basis.

The likely hourly rate for this position is between $18.22 - $24.15. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA LA Bossier City

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans