Intern - State Farm Agent Team Member

Susan Collins; Orlando (FL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Wellness resources

Training & development

Job summary

Susan Collins State Farm Agency in Orlando is seeking an Intern to support insurance agents and handle administrative duties. You’ll gain hands-on experience in customer relations, sales, and insurance workflows in a fast-paced environment.

The internship offers a structured learning path with real responsibilities, flexible schedule options, and potential advancement within the agency. Compensation is listed at $14.00 per hour for full-time hours in Orlando, FL.

Qualifications

• Eligible interns must be full‑time students currently enrolled in an undergraduate or post‑graduate program for the duration of the internship.
• coursework or interest in Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively in a team and independently.
• Excellent customer service and interpersonal skills to build relationships with internal and external parties.
• Strong prioritization, time management, and organizational skills to meet deadlines.

Responsibilities

• Assist agency goals with agreed expectations.
• Provide prompt, accurate, friendly customer service for insurance inquiries, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based process.
• Communicate effectively to meet customer needs and support business growth.

Skills

Customer service

Interpersonal skills

Team collaboration

Time management

Organization

Education

Undergraduate/Graduate student

Job description

ROLE DESCRIPTION

Susan Collins State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Compensation $14.00 per hour

Intern - State Farm Agent Team Member

Full Time in Orlando - FL

Benefits

• Flexible schedule
• Opportunity for advancement
• Wellness resources
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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