Intern - State Farm Agent Team Member

State Farm Agent; Hueytown (AL); On-site; USD 20,664 - 27,552; Part time

Job summary

The State Farm Agent agency in Hueytown, AL, is looking for a customer service intern to support administrative duties and assist in customer relations. This role is ideal for full-time students who can help agents attract and retain customers while gaining valuable internship experience.

Responsibilities include providing customer service, educating clients on insurance options, and assisting with business goals. Ideal candidates possess customer service and interpersonal skills, alongside a drive for teamwork.

Qualifications

• Eligible candidates must be enrolled in a full-time academic program during the internship.
• Interest or coursework in Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work independently and as part of a team.

Responsibilities

• Assist insurance agents to meet business goals and expectations.
• Provide accurate and friendly customer service to inquiries.
• Educate customers about insurance options effectively.
• Use excellent communication to meet customer needs.

Skills

Effective customer service skills

Interpersonal skills

Time management

Organizational skills

Education

Full-time student in undergraduate or post-graduate program

Job description

Role Description

The Marietta Wicks Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a customer service intern with our agency, your attention to detail, dedication to customer relations, and sales‑mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• To be eligible for an internship, you must be a full‑time student currently enrolled in an undergraduate or post‑graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently.
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.

About the Agency

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Hueytown, AL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.