Intern - State Farm Agent Team Member

Steve Rider - State Farm Agent; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Steve Rider - State Farm Agent is seeking an organized and efficient Intern to support the office in gaining and keeping customers. This role emphasizes attention to detail, customer relations, and marketing-mindedness to help grow the business.

The internship offers exposure to insurance products, responsive customer service, and opportunities for advancement. You will work with the team to educate clients about options and assist with policy changes and billing inquiries.

Qualifications

• Coursework or interest in Insurance, Financial Services, Marketing.
• Able to work in a team or independently.
• Strong customer service and interpersonal skills.
• Excellent time management and attention to detail.

Responsibilities

• Assist business goals of the insurance agency with agreed expectations.
• Provide prompt, accurate, and friendly customer service on inquiries, billing, and policy changes.
• Educate customers about insurance options via outbound calls.
• Promote business development through effective communication.

Skills

Customer service

Communication

Team collaboration

Organizational skills

Marketing interest

Education

Coursework in Insurance

Marketing coursework

Tools

CRM software

Microsoft Office

Job description

Benefits:

• 401k (Must be Full-Time)
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Steve Rider - State Farm Agent is seeking an organized and efficient contributor to fulfill administrative duties and support my office in gaining and keeping customers. As an Intern with my office, your attention to detail, dedication to customer relations, and marketing-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment can pave an entryway for growing your career and expanding your income.

RESPONSIBILITIES:

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options via outbound calls.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail