Intern, Risk Management (South region)

Hackensack Meridian Health; Shark River Hills (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Summer Internship in Risk Management in New Jersey. The intern will engage with Enterprise Risk Management, assist with ONElink event reporting, and help with claims and litigation support across multiple sites within the health system.

Responsibilities include investigating events, supporting mitigation strategies, and working with insurance teams to learn about property, casualty, and professional liability matters.

Qualifications

• University student majoring in Risk Management or related studies.
• Proficient in Google Suite.
• Strong analytical, problem solving and communication skills.
• Knowledge of legal and medical terminology.
• Excellent technological skills and organizational skills.

Responsibilities

• Participate in rounds, safety huddles, and routine meetings to understand harm and safety.
• Collaborate with leaders of Emergency Management and Risk teams to learn mitigation strategies.
• Investigate risk events in ONElink and assist with risk management education.
• Assist with processing subpoenas, recalls, and legal documents with guidance.
• Support claims processes with carriers and brokers within policy periods.
• Learn property/casualty insurance matters and analyze loss data.
• Assist with recall reports and collaborate with Purchasing on device issues.
• Represent the department on committees and participate in trainings.
• Perform independent work on special projects and day-to-day activities.

Skills

Risk management student

Google Suite

Analytical skills

Legal terminology

Medical terminology

Tech proficiency

Organizational skills

Communication skills

Education

University student majoring in Risk Management or related studies

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

This position interacts with all levels in the organization along with the Enterprise Risk Management team toward the goal of improving safe and trusted healthcare. The Intern, Risk Management handles tasks as assigned in various areas of the organization. This position provides support associated with the safe operation of the Medical Center's enterprise risk management functions, including ONElink event reporting system, event investigation, discovery and claims. The Intern will be working on various insurance matters, as well as assisting with claims and litigation matters on a day-to-day basis for the various lines of coverage for multiple sites within the Hackensack Meridian Health Care System

Details for Summer 2027 Internship:

Hours per week: 20 hours

1. 1. Participates in Rounding, Safety Huddles, and routine meetings with the site and network Risk Leaders with a focus on understanding organizational harm to include patient safety, team member safety as well as creating a meaningful experience for all across the organization.
2. 2. Participate with key leaders of programs such as Emergency Management, Network Environmental Health and Safety, Team Health, Department of Patient Safety & Quality, as well as the Office of Patient Experience - working closely with those leaders to learn mitigation strategies, and programs to address identified risks.
3. 3. In conjunction with the Risk Manager, the intern will investigate risk management events, reviewing and analyzing events in the ONElink event reporting system, assisting with proactive risk management educational initiatives and mitigation strategies that have an actual or potential impact/injury to patients, visitors and team members
4. 4. In conjunction with the Risk Manager, the intern will investigate actual or potential claims upon receipt including: obtaining and sequestering evidence, obtaining visit history, obtaining pertinent medical records, searching for potential claim files, and obtaining insurance information
5. 5. Work with the Risk Manager in processes claims with the appropriate carrier(s) and broker within policy period;
6. 6. Working with the Insurance team and TPA, will learn about the property and casualty insurance portfolio, will review loss runs reports and analyze trends; will work on various insurance matters, including professional liability, general liability, property and auto insurance matters; as well as processing potential claims and handling claims and litigation matters on a day-to-day basis for the various lines of coverage for multiple sites within the Hackensack Meridian Health Care System.
7. 7. Assists in the process of accepting Subpoenas, and Summonses and Complaints; performs legal research as needed
8. 8. Receives and investigates recall reports of medical device and product problems in collaboration with the Purchasing Dept;
9. 9. Adheres to HMH Organizational competencies and standards of behavior;
10. 10. Must work independently with general guidance on a wide variety of special projects
11. 11. All other duties and projects as assigned to assist the Enterprise Risk Management Department to maintain daily activities of the departments.
12. 12. Assists department team members with daily operations as assigned.
13. 13. Works on various projects as needed while gaining working knowledge of the organization and its functions.
14. 14. Represents the Enterprise Risk Management Department on various medical center committees as assigned;
15. 15. Participates in training of team members and in-services provided by the Enterprise Risk Management team;
16. 16. Other duties and/or projects as assigned.
17. 17. Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

1. 1. University Student majoring in Risk Management or related studies.
2. 2. Proficient in Google Suite;
3. 3. Strong analytical, problem solving and communication skills;
4. 4. Knowledge of legal and medical terminology;
5. 5. Excellent technological skills and organizational skills

Flat Rate of $18.50 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.Experience: Years of relevant work experience.Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.Skills: Demonstrated proficiency in relevant skills and competencies.Geographic Location: Cost of living and market rates for the specific location.Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

• In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.