Intern, Multifamily

Harbor Group Management Company; Miami (FL); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Salaries & Bonuses

Medical/Dental/Vision Plans

401(k) Plan with Employer Matching

PTO & Holidays

Parental Leave

Apartment Discount

Insta Pay Eligible

Tuition Reimbursement

Wellness Programs

Job summary

Harbor Group Management Company is seeking motivated interns for a 10-week Multi-Family Property internship across multiple U.S. locations, including Miami.

The program places you in key roles under the property manager, with hands-on experience from leasing to resident services. You will live in a furnished apartment, with rent and utilities covered, travel fully provided for internship events at headquarters, and a capstone project in 2027.

Qualifications

• Enrolled in a 4-year accredited Property Management/Real Estate/Marketing or similar Program.
• 1-year customer service work experience.
• Proficient computer skills.
• Excellent communication skills, both verbal and written.
• Open to rising Juniors or Seniors

Responsibilities

• Assist in leasing apartments, maintaining available list, answering inquiries, showing units, and inputting traffic numbers daily.
• Follow up with prospective residents within 24–48 hours.
• Assist with move-in inspections and lease paperwork.
• Learn renewals, lease expirations, notices to vacate, and renewal letters.
• Process application fees, security deposits, rents, and other fees.
• Enter prospect and resident data in Yardi accurately.
• Learn Fair Housing and Tax Compliance regulations as they relate to property guidelines.
• Assist in planning resident functions and curb-appeal walks.
• Record and respond to resident service requests with timely follow-up.
• Answer phones and communicate professionally with customers.

Skills

Communication skills

Customer service

Proficient computers

Entrepreneurial spirit

Education

Property Management/Real Estate/Marketing program

Job description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm.

Skills

As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Intern – Multi-Family Property Job Title:

Intern – Multi-Family Property JOB SUMMARY:

The internship program is for 10 weeks and is held at multiple locations around the United States. Throughout this period, you will have the exciting opportunity to live in a fully furnished apartment at the specified property, with all rent and utility expenses covered. Additionally, you will participate in internship events at our headquarters, with travel expenses fully covered. As an intern, you'll gain valuable experience by immersing yourself in the daily routines of key roles, including the Regional Manager, Property Manager, Assistant Property Manager, Maintenance Supervisor, and Maintenance Technician. Working under the guidance of the property manager, you will acquire essential skills for resident interactions, shadow the leasing staff, and participate in tours with potential prospects. Furthermore, you will actively contribute to the 2027 Capstone Project.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in leasing apartments, maintaining a list of available apartments, responding to telephone inquiries, qualifying prospects, showing apartments, preparing all move-in paperwork, and accurately inputting traffic numbers daily.
• Participate in follow-up with prospective residents through telephone calls within 24 hours, follow-up cards within 48 hours, and repetition of same, if necessary.
• Assist with inspecting the apartment with the new resident, filling out move-in inspection forms, and reviewing all leasing paperwork and property rules.
• Obtain knowledge in the management of renewals, tracking lease expirations, recording notices to vacate and interviewing residents for reasons, and preparing lease expiration letters and renewal leases.
• Participate in collecting, accurately processing, and reporting receipt of application fees, security deposits, rents, and other fees.
• Assist in accurately entering all prospect and resident data in Yardi.
• Obtain knowledge to comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property-specific guidelines and occupancy standards.
• Assist in planning and preparation of resident functions.
• Participate in walking the property for curb appeal and overall property appearance.
• Obtain knowledge in recording and acting on resident service requests, ensuring excellent customer service with same day or maximum 24-hour follow-up.
• Assist in answering the phone and communicating courteously and professionally with all customers.
• Be the example and take accountability for all your actions.

Know and adhere to the Company’s mission, vision, values, and policies.

• Maintain professional dress and conduct at all times.
• Keep files, desk, and leasing area organized.
• Perform other duties as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• Enrolled in 4-year accredited Property Management/Real Estate/Marketing or similar Program
• 1-year customer service work experience
• Proficient computer skills
• Excellent communication skills, both verbal and written
• Open to rising Juniors or Seniors WHAT WE OFFER:
• To work in a fast-paced environment where sharing your opinions is encouraged
• To learn about the different facets of a real estate and investment company
• To be exposed to learnings and experiences that facilitate professional growth
• To be challenged and grow during the 10-week program
• To have access to not only your manager but also the Sr. Leadership Team of Harbor Group WHAT WE OFFER:
• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria. Veteran Friendly This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.