Intern - IT Governance

Banco Santander SA; Miami (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Banco Santander USA is seeking an energetic IT Governance intern in Miami to support governance routines, records, and PMO activities. You’ll gain hands-on experience in IT budgeting, contract administration, and service-request workflows while collaborating with cross-functional teams.

The role emphasizes English and Spanish communication, attention to detail, and the ability to work with Microsoft 365 tools. This internship offers hands-on learning in a banking technology environment.

Qualifications

• Pursuing a Bachelor's degree in computer science, data analytics, business, or a related field.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Excellent written and verbal communication in English and Spanish.
• Ability to work within a multi-disciplinary team and autonomously when needed.
• Strong attention to detail and confidentiality.

Responsibilities

• Governance and meeting support: agenda coordination, materials, action logs, and follow-up.
• Records and documentation management and repository maintenance.
• Administrative support for PIF, UDF, and Calero activities.
• IT financial and expense support: variance tracking and vendor invoice coordination.
• Contract administration support: renewal calendars and stakeholder follow-ups.
• Service request coordination and PMO administrative support: status updates and dashboards.

Skills

MS Office

English & Spanish

Communication

Teamwork

Detail-oriented

Education

Bachelor's degree or about to graduate in computer science / data analytics / business

Job description

## Intern - IT GovernanceApply: Miami: Full time: Posted Today: Req1615122Intern - IT GovernanceCountry: United States of America**It Starts With You:**Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities **We Want to Talk to You!****The Difference You Make:** We are looking for a dynamic, energetic intern who is eager to learn about our company by assisting the IT Governance department. Areas and functions where the intern will be assigned• Governance and meeting support, including agenda coordination, meeting materials, action logs, decisions, and follow-up tracking.• Records and documentation management, including organizing approved files, maintaining trackers, and supporting evidence repositories.• Administrative support for PIF, UDF, and Calero activities, including data gathering, meeting preparation, and routine status updates.• IT financial and expense support, including weekly variance tracking, invoice and accounts-payable discrepancy follow-up, and maintenance of supporting documentation.• Contract administration support, including renewal calendars, document organization, stakeholder follow-ups, and status tracking for negotiations and expirations.• Service request coordination, including preparing submissions, monitoring progress, maintaining logs, and following up with requestors and service teams. PMO Administrative support including project portfolio analysis, Status updates from project Managers, and Project Financial analysis. • General operational support to the IT Business Control, Governance & PMO team, including preparation of summaries, dashboards, presentations, and recurring management information.Knowledge and experience the intern will acquire• Practical understanding of IT governance, business-control, project-management, and operational-support activities in a banking environment.• Experience coordinating recurring governance routines and maintaining clear records of decisions, owners, action items, and due dates.• Exposure to technology financial management, including expense monitoring, variance analysis, invoice support, and coordination with Finance and Accounts Payable.• Foundational knowledge of contract administration, vendor coordination, service-request workflows, and document-retention practices.• Experience preparing accurate trackers, management reports, presentation materials, and status summaries using Microsoft 365 tools.• Development of professional communication, stakeholder follow-up, prioritization, confidentiality, attention to detail, and escalation skills under manager supervision. **What You Bring:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education:*** Bachelors degree completed or about to graduate in computer science, data analytics, business, or related field.* **Qualifications:*** Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).* Excellent written and verbal communication skills in both English & Spanish* Ability to participate within a multi-disciplinary team as well as acting autonomously as appropriate.* Willing to learn and get hands-on experience.* Attention to detail and follow through.* Dedication to the team’s success. **It Would Be Nice For You To Have:*** Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. **Work Authorization & Sponsorship:** Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.**What Else You Need To Know:**The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.**Base Pay Range:**Minimum:$0.00 USDMaximum:$0.00 USD**We Value Your Impact:**Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) **Risk Culture:**We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.**EEO Statement:**At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. **Working Conditions:**Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. **Employer Rights:**This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.**What** **To Do Next****:**If this sounds like a role you are interested in, then please apply.We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [e-mail] to discuss your needs.**The Santander Way**Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Ready to make it happen?**It starts with you. It starts here.**