Intermodal Specialist

Sethmar; Overland Park (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

A logistics company in Overland Park is seeking an experienced Intermodal Specialist to oversee intermodal transportation processes. The successful candidate will work closely with carriers and clients, providing excellent customer service while ensuring compliance and operational efficiency. With at least one year of experience and a relevant degree, strong communication skills and attention to detail are essential for this role. This position offers the opportunity to thrive in a dynamic environment.

Qualifications

• 1+ year industry experience in intermodal transportation.
• Aptitude to learn new TMS and CRM systems.
• Must be able to handle high volume situations.

Responsibilities

• Oversee and coordinate the intermodal transportation process.
• Work with intermodal carriers to build strong relationships.
• Provide tracking updates to customers.
• Enter shipment data into the TMS and ensure approvals.
• Ensure compliance with transportation regulations.
• Offer excellent customer service.

Skills

Organizational skills

Attention to detail

Communication skills

Negotiation skills

Problem-solving

Education

Bachelor’s degree or equivalent work experience

Job description

We are looking for an Intermodal Specialist who will be responsible for overseeing and coordinating the intermodal transportation process. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of logistics operations. This individual will work closely with carriers, clients, and internal teams to ensure smooth and successful transportation execution.

Responsibilities

• Working with intermodal carriers, building and strengthening relationships, working through day-to-day conflicts while striving to negotiate a positive outcome
• Providing timely and regular tracking updates to Sethmar’s customers
• Entering shipment data into our TMS, ensuring any appointments or ETA’s are approved by our vendors and warehouses to allow efficient loading and unloading
• Ensure compliance with all relevant regulations and standards governing intermodal transportation operations
• Work closely with internal teams such as sales, customer service, and warehouse personnel to ensure seamless coordination of shipments and optimize operational efficiency
• Providing excellent customer service to our external and internal teams

Requirements

• 1+ year industry experience within the industry
• Bachelor’s degree or equivalent work or military experience
• Aptitude to learn new TMS and CRM systems
• Excellent verbal, written and interpersonal communication skills
• Ability to persuade, motivate, influence, and negotiate with others
• Must be able to think quickly and handle high volume situations
• Ability to build strong cross-departmental relationships
• Ability to thrive under deadlines, drive results, multi-task and work with a sense of urgency
• Remains positive and flexible in an ever-changing environment with shifting priorities
• Detail oriented with strong prioritization and multi-tasking skills