Intermediate Cloud Security Engineer (Remote US)

Smile Digital Health; United States; Remote; USD 115,000 - 130,000; Full time

Benefits offered by this job

Remote Work Environment

Flexible time away (PTO)

Competitive salary and health benefits

RRSP/401K/TFSA

Life and disability insurance

Employee Assistance Program

FHIR Study Program

Learning and development

Job summary

Smile Digital Health is seeking a Cloud Security Engineer to design, deploy, and automate production-grade cloud services across AWS, Azure, OCI and GCP. You will work with the Cloud Architect and development teams to ensure scalable, secure infrastructure that supports our health data platform and customers worldwide.

Responsibilities include building resilient cloud environments, providing Level 3 support, guiding clients on deployment patterns, and implementing IaC with a focus on security

Qualifications

• 5+ years of information technology experience with infrastructure and platform services automation.
• 4+ years of experience with containerization technologies.
• 4+ years of experience with AWS, Azure, OCI or GCP.
• Cloud certifications are preferred.

Responsibilities

• Collaborate with Development and Architecture teams to build highly available cloud environments.
• Provide Level 3 technical support to internal teams, customers, and partners.
• Lead and educate clients on cloud deployment patterns.
• Serve as SME for infrastructure to support core product.
• Investigate and resolve customer integration issues during implementation.
• Design procedures for system troubleshooting and maintenance.
• Perform root cause analysis and feedback to development teams.
• Document best practices and lessons learned.
• Design, implement and maintain a secure, scalable infrastructure platform.
• Maintain and support internal tooling to improve system health and reliability.

Skills

Kubernetes

Docker

Infrastructure as Code

Networking fundamentals

Security practices

On-call support

Documentation and RCA

Education

Bachelor's degree in Computer Science / IT

Professional Cloud Certifications

Tools

Terraform

Ansible

CloudFormation

Git

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

The Cloud Security Engineer is responsible for designing, automating and deploying production-grade services on behalf of the customers to a variety of clouds such as AWS, Azure, OCI and GCP. This position works closely with the Cloud Architect and Development teams to ensure infrastructure fulfills the project's deliverables while keeping a high standard of quality and operational maturity.

Responsibilities:

• Collaborate with Development and Architecture teams to build complex and highly available cloud environments for Internal and External infrastructure builds.
• Provide Level 3 Technical support to Internal teams, customers, and Partners to support our core product.
• Lead and educate clients on cloud deployment patterns.
• Act as a SME for implementing and building infrastructure to support our core product.
• Investigate and resolve any customer integration issues that arise during implementation.
• Design procedures for system troubleshooting and maintenance.
• Perform root cause analysis for any implementation errors and provide feedback to the Core dev team.
• Document best practices and lessons learned.
• Design, implement and maintain a secure and scalable infrastructure platform.
• Provide ongoing maintenance and support of internal tools, improve system health and reliability.

Requirements:

• At least 5+ years of experience in Information technology, with infrastructure and platform services automation expertise.
• 4+ years of experience with engineering and supporting containerization technology.
• 4+ years of experience on AWS, Azure, OCI or GCP.
• Professional Cloud Certifications are preferred.
• Experience building end-to-end cloud solutions using low-level architecture documents.
• Demonstrated experience in translating customer requirements to net new infrastructure to address business needs.
• Drive to innovate and use various technologies to solve complex business needs.
• Expertise in troubleshooting support escalation, on-Call process optimization and documenting knowledge.
• Solid networking fundamentals and proven experience with Security and Compliance (SOC2, HIPAA, ISO27001) best practices and how to implement controls that support high‑velocity software delivery teams.
• Proven experiencewith Kubernetes/Openshift and Docker.
• Experience with Infrastructure as Code tools such as Ansible, Terraform or CloudFormation.
• Deep knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments.

$115,000 - $130,000 a year

Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision‑makers, and AI tools are used to support — not replace — fair and equitable hiring practices.

This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.