Intermediate Care Technician (ICT)

U.S. Department of Veterans Affairs; Walla Walla (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks an Intermediate Care Technician to join the medical team at VA facilities in Washington. The ICT role focuses on observation-based screening, data collection, and collaboration with licensed staff across clinical areas.

Responsibilities include assisting in behavioral health, crisis management, and providing care during in-person and virtual visits. Candidates will work within defined competencies and support rapid-response initiatives while documenting

Responsibilities

• Perform observation-based screening and collect patient information with licensed personnel
• Complete templates and tools such as intake/outtake forms and clinical reminders
• Assist in behavioral/psychiatric situations in an outpatient setting
• Provide one-to-one observations and apply PMDB techniques for crisis prevention
• Assist licensed staff with care for patients in potentially life-threatening situations
• Set up equipment and provide treatment during in-person or virtual visits
• Operate specialized medical equipment to obtain diagnostic and therapeutic outcomes
• Document actions and procedures in the Electronic Health Record (EHR)
• Provide emergency response as part of the Rapid-Response-Team (RRT) and assist with training
• Support clinical providers with emergency medical care and patient assessments
• Observe patient status and inform licensed staff of any changes
• Perform diagnostic tests such as vital signs and 12-lead EKG
• Collect specimens (venous blood) and prepare samples
• Assist with wound care including debridement and dressings
• Administer medications via nebulized, topical, or limited PO routes
• General housekeeping of patient care including education within scope

Job description

Summary

The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service - National Guard - Reserve - and Veteran corpsmen - combat medics and medical technicians into positions at VA Medical Centers as an integral part of the medical team. This is an open continuous announcement. Applicants will be accepted on a ongoing basis and qualified candidates will be considered. The close date for this announcement is September 30th - 2026.

Duties

• The Intermediate Care Technician is an occupational specialty - especially for former military combat medics - medical technicians - and corpsmen
• As an ICT - you will operate within clearly defined clinical competencies
• Duties include but are not limited to: Performing observation-based screening and collecting patient information in collaboration with licensed personnel - this may involve completing clinical reminders - obtaining patient health history - chief complaints - medication history - and identification of health- related conditions that may impact the patient's health status
• Completing approved templates and tools - such as - intake/outtake forms - normal result note follow up - clinical reminders - procedure and intervention notes established by the agency
• Assisting in behavioral/psychiatric situations in an outpatient setting
• This can include assisting licensed personnel with crisis intervention - management of aggressive or suicidal psychiatric patients - by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB)
• Assists licensed staff with the delivery of care to patients with complex - specialized - and potentially life-threatening situations
• You will assist licensed staff with setting up equipment and providing treatment during in person or virtual visits
• Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes
• Observes patient status and keeps licensed clinical staff informed of any change in condition
• You will assist clinical providers with emergency medical care - provides emergency response as part of the Rapid-Response-Team (RRT) - and assists with training of other hospital clinical staff
• Performing Diagnostic Tests
• Examples: Vital Signs - 12-lead electrocardiogram (EKG)
• Point-of-Care
• Examples: glucometer - COVID swabbing
• Specimen collection and Preparation
• Examples: collecting and labeling venous blood samples
• Minor Procedures
• Examples: simple one-layer laceration repairs - incision and drainage - skin stapling - STERIS trips - Dermabond
• Medication Administration: nebulized medications - topical - limited PO meds - vaccine administration
• Wound Care
• Examples
• wound debridement - Wet-to-Dry dressings - Unna Boot placement - compression dressings- Forflex and Profour - wound vac placement - graft application
• Patient education within scope of care or while providing an intervention
• Electronic Health Record (EHR): Thoroughly and appropriately documents actions - interventions and procedures in the medical record
• Examples: Procedural notes and progress notes
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met
• Selection at a lower grade level does not guarantee promotion to the full performance level
• Work Schedule: Monday - Friday 8:00am - 4:30pm Intermittently Virtual: This is not a virtual position
• Position Description/PD#: Intermediate Care Technician (ICT)/PD99362-S - PD99363-S - and PD99968-S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Demands: The work involves extended periods of bending - standing and walking
• Generally - the work requires recurring physical exertion with assisting patients.