Intermediate Care Technician

Veterans Health Administration; Salt Lake City (UT); On-site; USD 52,000 - 78,000; Full time

Job summary

The Veterans Health Administration is seeking an Emergency Department Intermediate Care Technician (ICT) to support patient care in the ED. The role focuses on advanced technician duties for treatment-ready patients in a fast-paced environment.

The successful candidate will demonstrate knowledge of major body systems, emergency medicine techniques, and correct medication protocols, including adherence to legal and EHR documentation standards.

Qualifications

• Experience or education requirements must be met by the closing date 09/30/2026.
• Education may substitute for experience (transcripts required).
• English proficiency in written and spoken English is required for direct patient care.

Responsibilities

• Prepare and administer medications by various routes.
• Perform minor procedures and treatments to manage care.
• Order diagnostic studies under supervision and report results.

Skills

Major body systems

Topographic anatomy

Diagnostic signs

Medication knowledge

Emergency medicine techniques

Legal considerations

Mental health knowledge

Education

Graduate education (18 semester hours)

Job description

The full performance, Emergency Department (ED) Intermediate Care Technician (ICT) is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advanced technician for the Emergency Department for patients who are present for treatment.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2026. You may qualify based on your experience and/or education as described below:

Individual Occupational Requirements

Specialized Experience

Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

GS – 7 Specialized Experience

You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to:

Prepare and administer medications through various methods, examples include, intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized including oxygen, topical, intraocular (eye drops), Otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous.

Perform minor procedures, medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses.

Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results.

Your experience must be detailed in your resume to receive full credit.

Education

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a full year of graduate education (18 semester hours) meets the requirements for GS-7 only in those instances where it is directly related to the work of the position. (Transcripts Required).

Combination

Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate.

English Language Proficiency Requirement

Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Knowledge, Skills and Abilities

In addition to the experience or education above, the candidate must demonstrate the following KSAs:

• Practical knowledge of major body systems
• Working knowledge of topographic anatomy
• Working knowledge of diagnostic signs
• Knowledge of protocol-approved list of medications
• Working knowledge of emergency medicine techniques and emergency communication
• Knowledge sufficient to understand the legal considerations of emergency medicine
• Working knowledge of acute and chronic mental health conditions and crises

Preferred Experience

Experience in the military as a Hospital Corpsman, Combat Medic, Medical Technician is highly desired. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.