Intermediate Care Technician

Veterans Health Administration; Jacksonville (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Veterans Health Administration is hiring an Intermediate Care Technician Generalist to support outpatient care across primary care, mental health, and specialty clinics. The role may operate in a medical center, CBAC, mobile unit, or via virtual/remote assignments.

Applicants must meet all requirements by 09/18/2026, with either relevant experience or graduate education. Preferred qualifications include military hospital corpsman/med technician experience and a background in handling diverse

Qualifications

• One year of specialized experience equivalent to GS-05.
• Experience with patient health history records and vital signs.
• Education substitution: one full year of graduate education related to the work.

Responsibilities

• Obtain and maintain records of patient health history and medication history.
• Perform evaluations on patients for emergent/non-emergent conditions.
• Order and assist with diagnostic studies (vital signs, EKG, immunizations).
• Assist physicians with procedures and patient care as directed.

Skills

Vital signs

EKG

Immunizations

Medical documentation

Education

Graduate education related field

Job description

The Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (cboc), mobile medical unit or may have virtual/remote assignments.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2026. You may qualify based on your experience and/or education as described below:

GS-06 grade level:

Experience: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

• Obtain and maintain records of patient health history, complaints, and medication history
• Performs Evaluation on patients for emergent/non-emergent medical conditions
• Ordering and assisting appropriate diagnostic studies (vital signs, EKG, and immunizations)
• Performing interventions based upon patient symptoms and established protocols/standards
• Assisting Physicians with complex, specialized, and potentially-life threatening procedures

GS-07 grade level:

Experience: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

• Prepare and administer medications through various methods, examples include, intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized including oxygen, topical, intraocular (eye drops), Otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous.
• Perform minor surgical procedures, medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses.
• Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results.

OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one (1) full year (18 semester hours) of graduate education that is directly related to the work of the position and have submitted transcripts with application. (Transcripts Required)

Preferred Qualifications: Experience in the military as a Hospital Corpsman, Combat Medic, Medical Technician is highly desired.

Military occupational specialties highly desired, include but are not limited to: 4NOX- Basic Medical Technician, 4NOIC- Independent Duty Medical Technician, X4NO- Aeromedical Evacuation Technician, 1T2X1- Pararescueman, 68W- Combat Medic Specialist, 18D- Army Special Forces (Medic), 68WW1- Special Operations Flight Medic, HM0000- Basic Hospital Corpsman, HM8404- Field Medical Service Technician, HM8425- Surface Force Independent Duty Corpsman, HM8402- Submarine Force Independent Duty Corpsman, HM8401- Search and Rescue Medical Technician, HM8403- Fleet Marine Force Reconnaissance Independent Duty Corpsman, HM8406- Aerospace Medical Technician, and HS- Basic Health Services Technician.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.