Interior Design Associate

Havertys Furniture; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Havertys Furniture is seeking a Design Assistant in New York to support Design Consultants by scheduling client visits and helping with furniture placement and design. The ideal candidate will have at least a bachelor's degree in interior design or a related field, along with strong customer service skills, to enhance client engagement during home visits.

This position involves attending client homes and providing personalized presentations. Familiarity with design software and relevant furniture knowledge is essential.

Qualifications

• Ability to perform essential duties satisfactorily.
• Reasonable accommodations for disabilities as needed.
• Knowledge of email and internet software.

Responsibilities

• Assist Design Consultant in client scheduling and follow-up.
• Visit customer's homes to assist with furniture placement.
• Create personalized presentations for clients using templates.
• Provide constructive feedback to enhance customer engagement.

Skills

Interior design knowledge

Customer service skills

Sales training

Knowledge of furniture styles

Education

Bachelor’s degree in interior design or related field

Tools

Room Planner software

Microsoft Office

Job description

Job Description

Assists Design Consultant in scheduling, preparing, and following with design services with Havertys customers. Will attend client’s homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed. Will assist Design Consultant with in-Store Engagements and in-Store Appointments with clients. Position may involve sales training directly on the sales floor to enable an understanding of the Havertys customer engagement process.

Specific Duties

• Assists Design Consultant and/or Sales Consultant by scheduling, or attending a scheduled qualified home visit.
• Visits customers homes with Design Consultant, as applicable.
• Assist Design Consultant with all aspects of in-Home visits.
• Assist Design Consultant with building a personalized presentation using approved template and Swagger display, consisting of the colors and placement of furniture in the home, the visual samples of the actual furniture, the room plan, any needed accessories.
• May draw floor plans using Havertys.com current floor planner software.
• Provide feedback with Design Consultant and Sales Consultant and Management after each house visit and upon completion of the floor plan and the Presentation template along with post purchase presentation.
• Assist Sales Consultant with the creation of special-order SKUs and sales reserves.
• Assist Sales Consultant with the creation of floor plans for in-store clients that need to better visualize the purchase, helping to close the sale as an in-store engagement.
• Provide constructive feedback to Design Consultant to help build the sale and increase average ticket.
• Have knowledge of special sales, financing plans, delivery procedures, warranties, etc.
• Reinforce customer selections and help bring sale to closure.
• May use My Sales Center to access and follow-up with customers.
• Maintain knowledge of broad range of furniture styles and products.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from a four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training or an equivalent combination of education and experience. ASID certification preferred.

Licenses

Must have a current valid driver’s license with a clean driving record and be able to drive and provide personal transportation to customer in‑home appointments. Reliable transportation with verification of minimum state required car insurance is a requirement of the position.

Computer Skills

Knowledge of email and systems such as Room Planner software, Microsoft Office components, Internet software, full-shot image ware.

Physical Demands

Frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Must regularly lift and/or move more than 20 pounds.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Equal Employment Opportunity

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

Other Information

Location: Winter Garden, FL, USA

Nearest Major Market: Orlando

Job Segment: Retail Sales, Retail