Interior Design Advisor

Wayfair; West Palm Beach (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Financial benefits

Generous employee discount

Job summary

Wayfair is hiring a Retail Design Consultant in West Palm Beach, FL, to work with Trade and Consumer clients. The ideal candidate has 2+ years in design, a professional portfolio, and a passion for customer service in luxury design.

Responsibilities include managing client relationships, conducting design appointments, and ensuring a high standard of service. With a base pay of $28.00 per hour plus bonuses, this role offers a dynamic work environment and opportunities for growth.

Qualifications

• 2+ years of design experience within a design firm or high-end furniture retailer.
• Professional portfolio required.
• Strong organization, self-motivation, and communication skills are essential.

Responsibilities

• Maintain luxury experience standards and provide an authentic guest experience.
• Own your book of business and foster long-standing relationships with clients.
• Manage virtual and in-home design appointments.

Skills

Design experience

Customer service

Sales analytics

Communication skills

Technical acumen

Organization

Education

Bachelor’s degree in Art, Architecture, or Interior Design

Tools

Salesforce

AutoCAD

Sketchup

Revit

Job description

Retail Design Consultant - West Palm Beach, FL

We are hiring experienced Designers who will be responsible for working with both Trade and Consumer clients. If you are passionate about design, looking for rapid growth, and thrive on learning and dynamic challenges, this store might be the future home for your career.

Compensation & Benefits

• Base pay of $28.00 per hour plus substantial quarterly bonuses based on sales achieved and successful prospecting.
• Medical benefits, financial benefits, and a generous employee discount.

What You’ll Do

• Maintain luxury experience standards and provide an authentic, inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design.
• Own your book of business end-to-end, fostering long-standing relationships with design clients and prospecting potential new design customers in the store and in the community.
• Meet the complex needs of the Perigold customer, including large-scale luxury projects, trade projects, and intricate custom product development.
• Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases.
• Share your expertise in fabric and finishes, bringing awareness to performance, texture and durability characteristics as well as market trends using digital and physical swatches.
• Manage virtual, in-home, and in-store design appointments (including preparation of design deliverables, product curation, and follow up).
• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2D/3D room views).
• Efficiently manage your time in design appointments and sales floor interactions by prioritizing the customer experience while keeping communication open with leadership.
• Meet or exceed sales and customer satisfaction targets, and other established KPIs.
• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high-energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

What You’ll Need

• 2+ years of design experience within a design firm or high-end furniture retailer.
• Professional portfolio required.
• Familiarity with Perigold supplier brands, materials and construction, and custom programs a plus.
• Proven track record of managing large-scale projects for luxury B2C and trade customers.
• Passion for design, great customer service and a drive to exceed sales targets.
• Strong organization, self-motivation, communication and relationship management skills.
• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred.
• Experience leveraging CRMs/POS/ and design software such as Salesforce, DesignFiles, AutoCAD, Sketchup, Revit, etc. preferred.
• Demonstrated ability to work within a team sales environment.
• Track record of thriving in a fast-paced and changing environment.
• Bachelor’s degree or college diploma equivalent specializing in Art, Architecture, or Interior Design preferred.
• Flexibility and availability (including mornings, nights, weekends, some holidays).

Physical Demands

• A valid driver's license is required for in-home design visits.
• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Employment Opportunity Statement

We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. We value and rely on the collective voices of our employees, customers, community, and suppliers to guide us in creating a better workplace for all.