Interim Driver Trainer (Fulfillment & Operations)

Amazon Inc.; North Pekin (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

Amazon is seeking a Delivery Trainer to train DSP drivers on safe driving practices and high-quality customer service for deliveries to homes, retail locations and other sites.

You will partner with DSPs, Operations Managers, and Area Managers to coordinate training, track performance, and report on safety, compliance and maintenance duties. The role requires lifting up to 49 pounds and using carts and equipment; starting pay is $19.25 per hour in IL.

Qualifications

• Experience in training others.
• Proficiency with Windows desktop environment and Office apps.
• Strong verbal and written communication skills.
• AA degree in good standing.

Responsibilities

• Partner with DSPs, Operations Managers, and Area Managers to coordinate, facilitate, and measure training-related activities.
• Track performance and provide retraining and process improvement opportunities for non-CDL driver, DOT regulated training.
• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.
• Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history.

Skills

Training experience

Windows Office

Communication skills

AA degree

Education

AA in good standing

Tools

Word

Excel

IE

Firefox

Job description

Amazon delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team training Delivery Service Partner (DSP) Driver Associates (DAs) on package delivery and vehicle operation. As a Delivery Trainer, you will train drivers on safe driving practices and high-quality customer service when delivering packages to homes, retail locations, and other delivery locations. In this position, you will play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.

Key job responsibilities

• Partner with DSPs, Operations Managers, and Area Managers to coordinate, facilitate, and measure training-related activities.
• Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.
• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.
• Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations).

You'll also need to be able to:

• Lift up to 49 pounds
• Stand, walk, push, pull, squat, bend, and reach during shifts
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)

Basic Qualifications

• Experience in training others
• Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
• Can show strong verbal and written communication skills
• AA in good standing

Preferred Qualifications

• Prior Driver or Training experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

Preferred Qualifications

• Prior Driver or Training experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, IL, North Pekin - 19.25 - 19.25 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.