Interactive Teller (ITM)

Jovia Financial; Uniondale (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Manager coaching

Professional development

Friendly culture

401(k) match

Employee groups

Tuition reimbursement

Gym reimbursements

Flexible PTO

Loan discounts

Leadership vision

Accurate record-keeping

Job summary

Jovia Financial Credit Union in Uniondale, NY is hiring for a frontline member service role that emphasizes helping members with accounts and product guidance. Join a not-for-profit culture that values teamwork, growth, and integrity.

You will assist members with transactions, answer questions about accounts and loans, and promote banking products while contributing to a supportive learning environment and competitive benefits.

Qualifications

• Desire to provide outstanding member service.
• Ability to discuss our products and services.
• Self-motivate and dependable attendance.

Responsibilities

• Provide outstanding member service and discuss products and services.
• Record transactions accurately using the credit union software.
• Resolve member concerns and cross-sell credit union products.
• Support daily teller operations and maintain accuracy and compliance.

Skills

Member service

Product discussion

Self-motivation

Dependability

Job description

We’re proud to be recognized as one of Long Island's Top Workplaces for 2026! This recognition reflects our commitment to creating a workplace where people feel valued, supported and empowered to grow.

We are looking for talented and motivated individuals to join our team and build a rewarding career with an organization that truly believes our people and our culture are the heart of our success.

Come grow with us and discover what makes Jovia a great place to build your career.

We areJovia Financial Credit Union. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what’s best for our members, not profits - Come see for yourself!

Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team.

We give you Benefits that Go Beyond Your Paycheck:

• Competitive compensation with paid training
• Engaged Managerswho value your input, are transparent, and provide coaching for your success
• Professional Developmentwith growth opportunities and a supportive learning environment
• A friendly, inviting work culturefilled with social activities that inspire creativity and collaboration
• Retirement Benefits, featuring a 401(k) with a generous match
• Employee Activity Groupsthat foster a sense of belonging and teamwork
• Tuition ReimbursementandSchool Loan Repaymentplans forFull-Time employees
• Gym ReimbursementandEmployee Wellness time offto support your health and wellness
• Flexible PTO options that include vacation payout and sick time incentive payouts
• Discounts on Employee Loansto help you create financial success
• A CEO with brilliant vision and aspiration
• Efficiently and accurately record information
• Research and resolve member concerns
• Cross-sell credit union products and services
• Efficiently utilize the software system provided to perform member transactions
• You will gain through knowledge of negotiable instruments including cash and checks

What we need from you

• Desire to provide outstanding member service
• Ability to discuss our products and services
• Self-motivate
• Dependable (arrive to work on time as scheduled)

Be part of a growing not-for-profit organization wherePeople are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams.

Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness.

We provide a competitive salary that aligns with qualifications and experience. Compensation may differ based on factors including experience, skill set, and current performance (if applicable). While candidates who do not fulfill the minimum requirements may be considered, this may require aposition level, salary, or salary grade adjustment to reflect current experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)