Intensive Preventive Services Caseworker

Gateway-Longview, Inc.; Buffalo (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Flexible spending

Wellness program

Employee assistance—EAP

403B retirement plan

Flexible hours

Holidays and PTO

Job summary

Gateway Longview is seeking an Intensive Preventive Services Caseworker to provide intensive, strength-based case planning for high-risk families referred through Erie County Department of Social Services. The role requires in-home engagement, collaboration with caregivers, and crisis intervention when needed.

You will maintain thorough documentation, deliver trauma-informed interventions, and work non-traditional hours including weekends to support program schedules.

Qualifications

• Bachelor’s degree required with 4 years of experience.
• Master’s degree preferred.
• Valid New York State driver’s license and reliable transportation required.

Responsibilities

• Engage families in in-home visits to identify safety and risk issues and develop safety and service plans.
• Collaborate with referral sources and community providers to support the service plan.
• Maintain intensive in-home contact for 2–4 families, 10–15 hours per week per family.
• Complete documentation in CONNECTIONS accurately and on time.
• Deliver trauma-informed, culturally competent interventions with parents and youth.
• Ensure mandated services are offered and connected to minimize risk.
• Participate in meetings and trainings.
• Other duties as assigned.

Skills

Communication

Multitasking

Detail oriented

Independent

Confidentiality

Team player

Customer service

Flexible hours

Education

Bachelor's degree in human services

Master's degree in human services

Job description

Job Title: Intensive Preventive Services Caseworker

Department: Preventive Services

Position Summary

Provide intensive, individually tailored, strength-based, and collaborative case planning services to high risk families referred through Erie County Department of Social Services

Department

Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Agency

Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees!

• medical, dental and vision plan insurance effective the first of the month following hire date
• flexible spending accounts
• wellness program
• employee assistance program
• a 403B retirement plan
• flexible working options
• several more offers
• up to 11 paid holidays
• 3 floating holidays
• up to 33 days of PTO each year, with the opportunity to start using PTO after hire date

Compensation

• Bachelor's Degree: $22.30 - $24.36 per hour
• Master's Degree: $24.10 - $26.18 per hour

* Offers based on education and years of relevant experience

Hours/Schedule

Full-Time

Some weekend and evenings may be required to support specific programmatic schedules, crisis intervention needs, and on-call support.

Professional Development Opportunities

Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.

Position Specific Duties/Responsibilities

• Quickly engage families in a face-to-face in-home contact to identify precipitating safety & risk issues, family strengths/needs to develop a safety plan and establish a comprehensive service plan to achieve treatment outcomes.
• Work intensely with referral sources, community service providers, and all family members to ensure collaborative efforts toward established service plan. Build upon support networks for each family and ensure adequate and stable supports are in place to stabilize families, address immediate needs and minimize safety and risk concerns.
• Maintain intensive in-home contact, service provision, and therapeutic rapport with 2-4 families, which includes face-to-face support, education, advocacy, case management, and crisis intervention services, for a minimum of 10-15 hours per week per family
• Ensure accurate, thorough, and timely completion and filing of all required documentation in CONNECTIONS according to contractual and agency requirements.
• Develop, teach, model and evaluate effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth.
• Ensure all court mandated and/or recommended services are offered, utilized, and maintained via referral/linkage or provided directly to minimize risk, while enhancing the family’s safety, permanency, and overall well-being
• Actively participate in required/offered meetings and training opportunities.
• Other duties as assigned

Requirements

Knowledge, Skills, and Abilities

• Must have excellent communication and customer service skills
• Ability to multi-task and be detail oriented
• Ability to work independently and be an enthusiastic team player
• Must have a high degree of discretion dealing with confidential information
• Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support.
• Ability to provide frequent transportation of children and families.
• Ability to work effectively with clients, staff, families, and community contacts

Qualifications

• Bachelor’s Degree in a human services related field with 4 years of experience
• Master’s Degree in a human services related field
• Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required

An EEO/AA Agency

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.