Intelligence Senior Analyst

Citigroup Inc.; Charlotte (NC); On-site; USD 91,000 - 135,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Vacation

Sick leave

Paid holidays

Job summary

Citigroup Inc. is seeking an Open Source Intelligence Senior Analyst for the CSIS unit. Based in Tampa, FL or Charlotte, NC, you will lead complex open source investigations, monitor threats from diverse data sources including social media and the deep/dark web, and deliver concise analytic briefings to stakeholders.

You will apply advanced methods, mentor junior staff, and coordinate multiple investigations across a global team to close intelligence gaps and improve processes.

Qualifications

• Minimum of 5 years’ experience in open source intelligence analysis for investigations, threat monitoring, or intelligence targeting.
• Bachelor’s degree or University degree required. Certifications in EC-Council, ACFE, SANS, IntelTechniques or related graduate certs are a plus.

Responsibilities

• Lead open source analysis for CSIS investigations involving fraud, cyber, insider, and other security threats.
• Monitor threats using open sources including social media, deep web and dark web to support intelligence questions.
• Apply qualitative and quantitative analytical methods to turn data into actionable intelligence.
• Develop innovative solutions to intelligence gaps with stakeholders to close identified gaps.
• Deliver analysis and findings in written products and oral briefings.
• Manage multiple projects with global collaborators to ensure timely delivery of high-quality results.

Skills

OSINT

Link analysis

Social media analysis

Data visualization

MS Office

Project management

Communication skills

Mentoring

English fluency

Education

Bachelor's degree

Security certifications

Tools

Link analysis tools

Open source tools

Job description

Program Description

Citi Security and Investigative Services (CSIS) is a full-service security and investigative team that protects the assets, integrity, and reputation of Citi and its clients as the industry-leading provider of security, investigations, and intelligence. The CSIS Open Source Intelligence (OSINT) program provides advanced analysis for complex investigations, cyber matters, and high-risk security and fraud events, as well as custom monitoring by delivering timely and actionable intelligence through collection and analysis using both open and internal data sources.

Job Description

This Open Source Intelligence Senior Analyst position is an intermediate-level position that requires a high-level of expertise in open source collection and analysis, focusing on complex cases. The Senior Intelligence Analyst is a seasoned professional who applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflows for the area or function. This position will be based in Tampa, Florida, or Charlotte, North Carolina.

Responsibilities

• Lead open source analysis for CSIS investigations involving fraud, cyber, insider, and other security threats facing the firm.
• Use advanced techniques to monitor threats and collect data from multiple open sources, including social media, the deep and the dark web, to support intelligence questions.
• Apply advanced qualitative and quantitative analytical methodologies to turn information and data into actionable intelligence, including but not limited to link analysis and digital footprint analysis.
• Anticipate, identify and develop innovative solutions to intelligence gaps. Partner with internal and external stakeholders on open source methodologies and tools where appropriate to close identified gaps.
• Deliver analysis and findings in the form of high quality, succinct, and straightforward written products and oral briefings.
• Manage multiple projects simultaneously with a proactive, self-motivated approach, ensuring timely delivery of high-quality results while collaborating effectively with global teams.

Experience

• Minimum of 5 years’ experience relating to open source intelligence analysis for investigations, threat monitoring, or intelligence targeting. Previous analytical experience within corporate investigations, the intelligence community, or law enforcement preferred.

Education

• Minimum bachelor’s degree / University degree.
• Certifications from EC-Council, ACFE, SANS Institute, IntelTechniques, or graduate certification(s) in relevant technical or specialty areas a plus.

Required Skills

• Demonstrable ability to collect, evaluate, interpret, and analyze data, with a strong knowledge of analytical techniques. Strong analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Proven record of accomplishment in information gathering, monitoring, and analysis pertaining to matters in various geographical locations, including strong use of commercial databases, surface, deep and dark web, and social media.
• Excellent communication (oral and written) skills with attention to detail.
• Established project management skills – ability to coordinate and prioritize several projects simultaneously while working with a globally dispersed team of contributors and stakeholders. Taking ownership in projects and making suggestions for improvement. Proactively identifying, communicating, and resolving project issues and risks that interfere with project execution. Experience in managing variable and complex projects simultaneously and executing daily duties with minimal supervision.
• Demonstrated examples of process development and implementation to improve effectiveness and efficiencies.
• Self-motivation, ability and maturity to make decisions in the absence of detailed instructions and to operate in a fast paced and dynamic setting.
• Ability to act as a mentor to less-tenured staff and use effective communication skills to influence others.
• Experience in utilizing analytical and visualization software applications – specifically link analysis tools.
• Expertise in Microsoft Office products, and demonstrable creativity in the use of these to solve analytical problems.
• Fluent English language skills (written and oral) required. Additional languages preferred.

This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

Job Family:

Information Security

Time Type:

Full time

Primary Location:

NC-CHARLOTTE (BALLANTYNE)

Primary Location Full Time Salary Range:

$90,080.00 - $135,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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