Intelligence Manager

PINKERTON | Comprehensive Risk Management; Foster City (CA); On-site; USD 140,000 - 150,000; Full time

Job summary

Pinkerton is seeking an Intelligence Manager to lead the risk intelligence program for a major client, guiding a team of analysts in gathering, analyzing, and disseminating risk insights to protect people, assets, and operations.

The role focuses on developing governance, dashboards, training, and collaboration across internal and external partners, with travel as required and a strong emphasis on integrity and excellence.

Qualifications

• Bachelor’s degree, Master’s preferred in international relations, security studies, political science, or related field and risk intelligence analysis experience within pharmaceutical or related industries or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Knowledge of the intelligence cycle and intelligence production.
• Effective written and verbal communication skills.
• Able to manage a globally distributed team.
• Program management skills with the ability to work towards milestones.
• Able to work independently as well as part of a collaborative team environment.
• Able to deliver succinct and clear verbal and written updates, independent of direction, where necessary.
• Maintain confidentiality when dealing with sensitive information.
• Attentive to detail and accuracy.
• Serve as an effective team member and leader.
• Effective independent judgment and decision-making ability.
• Able to carry out responsibilities with little supervision.
• Client-oriented and results-driven.
• Able to multitask and organize workload for effective implementation.
• Computer skills; Microsoft Office.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Manage and mentor a team of intelligence Analysts including oversight of daily workflows, scheduling, performance, workload prioritization, and professional development.
• Design, implement, and refine processes and templates to standardize and elevate intelligence collection, analysis, and reporting.
• Create and maintain governance documents pertaining to intelligence processes.
• Conduct detailed reviews of intelligence products to ensure accuracy, relevance, and consistency with established standards and stakeholder expectations.
• Develop and deliver training programs for Analysts and non-analyst stakeholders, ensuring strong tradecraft and practical application of intelligence tools.
• Establish and maintain performance dashboards and KPIs to monitor intelligence output, track engagement, and identify areas for improvement.
• Serve as a super user and subject matter expert for key intelligence platforms while identifying tech stack asks and solutions.
• Manage distribution lists and communication workflows, incorporating end-user feedback to enhance both collection strategies and finished intelligence products.
• Collaborate with internal teams, external partners, and stakeholders to ensure accurate information flow and alignment of risk management strategies.
• Serve as a trusted advisor to leadership by providing timely program updates.
• All other duties, as assigned.

Skills

Written and verbal communication

Global team leadership

Program management

Independent work

Deliver updates clearly

Confidentiality

Attention to detail

Team leadership

Independent judgment

Multitasking

Microsoft Office

Education

Bachelor’s degree, Master’s preferred, in international relations, security studies, political science, or related field

Tools

Microsoft Office

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Intelligence Manager, assigned to a specific client, will play a pivotal role in managing the intelligence program including the intelligence cycle, products, and processes. The Manager oversees a team of Analysts who provide best-in-class analytical products and expertise to assist in the protection of the client's people, assets, supply chain, and reputation. This role enhances the client's security operations and strategic objectives by gathering, analyzing, and disseminating risk intelligence as part of a global team of specialists.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Under the supervision and guidance of the Director of Risk Intelligence, manage and mentor a team of intelligence Analysts including the oversight of daily workflows, scheduling, performance, workload prioritization, and professional development.
• Design, implement, and continuously refine processes and templates to standardize and elevate intelligence collection, analysis, and reporting.
• Create and maintain governance documents pertaining to intelligence processes.
• Conduct detailed reviews of intelligence products to ensure accuracy, relevance, and consistency with established standards and stakeholder expectations.
• Develop and deliver training programs for Analysts and non-analyst stakeholders, ensuring strong tradecraft and practical application of intelligence tools.
• Establish and maintain performance dashboards and KPIs to monitor intelligence output, track engagement, and identify areas for improvement.
• Serve as a super user and subject matter expert for key intelligence platforms while identifying tech stack asks and solutions and ensuring optimal use of available technology and tools.
• Manage distribution lists and communication workflows, incorporating end-user feedback to enhance both collection strategies and finished intelligence products.
• Collaborate with internal teams, external partners, and stakeholders to ensure accurate information flow and alignment of risk management strategies.
• Serve as a trusted advisor to leadership by providing timely program updates.
• All other duties, as assigned.

Qualifications

Bachelor’s degree, Master’s preferred, in international relations, security studies, political science, or related field and risk intelligence analysis experience within pharmaceutical or related industries or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

• Knowledge of the intelligence cycle and intelligence production.
• Effective written and verbal communication skills.
• Able to manage a globally distributed team.
• Program management skills with the ability to work towards milestones.
• Able to work independently as well as part of a collaborative team environment.
• Able to deliver succinct and clear verbal and written updates, independent of direction, where necessary.
• Maintain confidentiality when dealing with sensitive information.
• Attentive to detail and accuracy.
• Serve as an effective team member and leader.
• Effective independent judgment and decision-making ability.
• Able to carry out responsibilities with little supervision.
• Client-oriented and results-driven.
• Able to multitask and organize workload for effective implementation.
• Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $140,000.00 - USD $150,000.00 /Yr.