Intellectual Disability Area Supervisor - Lead Care & Programs

Keystone Human Services; Baltimore (MD); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K

Career advancement

Tuition reimbursement

Wellness programs

Job summary

Keystone Human Services seeks a full-time Area Supervisor to oversee programs for adults with Intellectual and Developmental Disability. You will supervise staff, drive program strategy, manage budgets, and ensure compliance with regulatory standards.

The role collaborates with clinical teams and families to deliver quality care. We offer a competitive benefits package and opportunities for professional growth within Keystone Human Services.

Qualifications

• Six years of relevant supervisory or management experience.
• Ability to learn and utilize web-based systems and documentation tools.
• Strong communication, organizational, and leadership skills.
• Valid driver’s license and access to properly insured vehicle.

Responsibilities

• Provide day-to-day supervision and guidance to assigned program staff
• Lead team meetings and ensure clear, consistent communication across teams
• Participate in leadership and management meetings to drive program strategy
• Support program development and problem-solving initiatives
• Collaborate with clinical teams on individual support plans and treatment processes
• Monitor program documentation to ensure compliance with regulatory and organizational standards
• Ensure high-quality care, safety, and well-being for individuals supported
• Serve as Incident Management point person for assigned programs
• Assist with budget development and monitor program expenses
• Maintain program productivity and utilization standards
• Support referral assessment and placement decisions
• Maintain strong communication with families/guardians regarding care planning and updates
• Represent the organization in community engagement and public speaking opportunities
• Participate in county and service area planning activities
• Ensure proper staffing levels and on-call coverage as needed

Skills

Supervisory or management experience

Team leadership

Strong communication

Budgeting / financial monitoring

Education

High school diploma or equivalent

Associate’s degree

Bachelor’s degree

Master’s degree

Job description

Keystone Human Services seeks a full-time Area Supervisor to oversee programs for adults with Intellectual and Developmental Disability. You will supervise staff, drive program strategy, manage budgets, and ensure compliance with regulatory standards.

The role collaborates with clinical teams and families to deliver quality care. We offer a competitive benefits package and opportunities for professional growth within Keystone Human Services.