Integrity Operations Manager, Scaled Abuse

Bumble Inc.; Austin (TX); On-site; USD 128,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) match

Unlimited Paid Time Off

Job summary

A leading tech platform in Austin is looking for an Integrity Operations Manager to lead efforts in safeguarding platform authenticity. This role involves developing strategies to prevent harmful interactions, managing workflows, and enhancing moderation systems. The ideal candidate has significant experience in Trust & Safety and a proven track record in people management. Strong analytical and communication skills are essential. This position offers competitive compensation and various benefits including unlimited PTO.

Qualifications

• 5–7 years in Trust & Safety or abuse operations, including 2+ years of management.
• Strong knowledge of spam, scams, fraud, or integrity violations.
• Experience in managing vendor teams.

Responsibilities

• Own moderation queues and workflows tied to scaled abuse.
• Define quality standards for proactive moderation systems.
• Lead change in evaluating ecosystem-level threats.

Skills

Trust & Safety experience

People management

Analytical skills

Communication skills

Multilingual abilities

Job description

Overview

Integrity Operations Manager, Scaled Abuse leads Bumble's Scaled Abuse function to safeguard platform authenticity and prevent harmful interactions before they occur. This high-impact leadership role sits at the intersection of strategy, execution, and team development. This role is based in Austin, US and may require participation in on-call rotations (including nights, weekends, and holidays).

Please note: this role involves exposure to sensitive content including but not limited to spam, scams, nudity, violence, and sexually explicit material.

Compensation

Base pay range: $128,000.00/yr - $130,000.00/yr

Bumble Inc. sets standard ranges for base compensation based on function, level, and geographic location. This position is typically eligible to participate in short- and long-term incentive programs. Benefits include Medical, Dental, Vision, 401(k) match, Unlimited Paid Time Off.

What you will do

• Own moderation queues and workflows tied to scaled abuse.
• Define quality standards and drive continuous improvement across proactive moderation systems.
• Partner with Trust Tech, Product, and Policy to improve detection models and enforcement tooling.
• Lead change in how Bumble evaluates and disrupts ecosystem-level threats.

Experience we are looking for

• 5–7 years of experience in Trust & Safety or abuse operations, with 2+ years of direct people management
• Strong knowledge of spam, scams, fraud, or integrity violations on digital platforms
• Experience managing vendor teams and optimizing BPO performance
• Demonstrated ability to lead complex, cross-functional projects
• Analytical fluency and comfort using data to drive strategy
• Experience shaping or evolving operational workflows and tooling
• Effective communicator across technical and non-technical audiences
• Comfortable leading through ambiguity and influencing without authority
• Multilingual skills (e.g. Spanish, French) are a plus

About you

• You are a systems thinker who thrives in fast-moving environments. You value integrity and accountability, and you’re excited to build safety systems that scale with user growth. You are passionate about creating safe, authentic online communities and believe that proactive enforcement can be a powerful lever for trust

Inclusion at Bumble

Bumble Inc. is an equal opportunity employer, and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We\'re happy to make any reasonable adjustments that will help you feel more confident throughout the process; please don\'t hesitate to let us know how we can help.

In your application, please note which pronouns you use (for example: she/her, he/him, they/them, etc).