Integration Support Engineer 5 - Ads Engineering

Netflix, Inc.; New York (NY); On-site; USD 270,000 - 410,000; Full time

Benefits offered by this job

Health Plans

Mental Health support

401(k) Retirement Plan with employer match

Stock Option Program

Flexible time off

Job summary

Netflix, Inc. is looking for a professional for their Ads Integration Support Engineering team. The role involves understanding and navigating the Netflix Ads Stack, ensuring successful integrations with external partners. Responsibilities include driving integration lifecycles and providing technical support.

Qualifications include deep experience in ad tech and familiarity with REST APIs and cloud platforms. The compensation ranges from $270,000 to $410,000, alongside comprehensive benefits such as health plans and flexible time off.

Qualifications

• Deep experience in ad tech with hands-on work across the advertising ecosystem.
• Extensive experience troubleshooting REST APIs.
• Deep understanding of at least one public cloud computing platform.
• Ability to read and debug code for integration-specific changes.
• Hands-on experience providing technical support for successful integration.
• Experience leveraging AI to improve documentation and integration.

Responsibilities

• Build a deep understanding of Netflix Ads Stack as a platform expert.
• Drive end-to-end integration lifecycle including implementation and validation.
• Serve as the voice of the customer in internal discussions.
• Provide technical support and own the launch monitoring.
• Manage communication during critical incidents.
• Contribute to integration-specific codebase changes.

Skills

Ad Tech & Tech Proficiency

API Mastery

Cloud Architecture

Code Comprehension

Technical Support

Embrace Emerging Technologies

Partnership & Communication

Technical Translation

Partner Advocacy

Strategic Problem Solving

Tools

SQL

Python

Java

REST APIs

Job description

Team

Ads Integration Support Engineering team committed to accelerating product adoption at scale by streamlining complex and repeatable integrations with external partners and platforms.

Responsibilities

• Build a deep understanding of the Netflix Ads Stack to serve as a platform expert capable of navigating technical ambiguity and selecting the most efficient integration paths aligned with long‑term product vision.
• Drive the end‑to‑end integration lifecycle including implementation, configuration, and validation by working exclusively within established systems and tooling owned and built by core Software Engineering teams.
• Serve as the voice of the customer and primary technical point of contact for external partners, representing their technical needs and constraints in internal requirements discussions to ensure the product roadmap accounts for real‑world integration challenges.
• Provide hands‑on technical support for integrations, while owning the launch monitoring and stability of mature product integrations to ensure a successful transition to live usage.
• Act as the internal quarterback for critical incidents (SEV1/SEV2). Manage communication between the client and Product/Engineering during outages.
• Manage proactive technical communications with all stakeholders and contribute to integration‑specific codebase changes (such as debugging, configuration, or observability improvements) in close collaboration with the responsible SWE teams.

Qualifications

• Ad Tech & Tech Proficiency: Deep experience in digital media or ad tech, including direct hands‑on work with external partners across the advertising ecosystem (publishers, DSPs, SSPs, ad servers, or measurement platforms). Hands‑on experience with data integrators and ETL pipelines used in audience onboarding and measurement workflows. Proficiency in SQL for data validation and debugging; scripting experience in Python or Java. Proficiency in Java or Python and advanced SQL knowledge are required for hands‑on technical tasks, including data preparation, dealing with log‑level data and debugging.
• API Mastery: Extensive experience implementing, troubleshooting, and debugging REST APIs using tools like curl, Postman, or similar.
• Cloud Architecture: Deep understanding of at least one public cloud computing platform.
• Code Comprehension: Ability to read and debug code to contribute minor, integration‑specific changes (e.g., small pull requests, observability improvements) to existing codebases.
• Technical Support and Client Training Expertise: Hands‑on experience providing technical support, resolving blockers, and performing system validation to ensure successful integration launches.
• Embrace Emerging Technologies: Experience leveraging AI tools to improve support, documentation, and integration with partners.
• Partnership & Communication Platform Mastery & Curiosity: High curiosity and the ability to rapidly build a deep understanding of the Netflix Ads Stack to serve as an authoritative resident expert, providing the technical guidance needed to steer partners and internal teams through complex implementations.
• Technical Translation: Proven ability to translate ambiguous business requirements into concrete technical integration plans and explain complex concepts to both technical and non‑technical stakeholders.
• Partner Advocacy: Strong stakeholder management skills with the ability to manage technical relationships and effectively represent partner needs to internal product and engineering teams.
• Strategic Problem Solving: Ability to navigate technical ambiguity to identify the most efficient solutions that align with the long‑term product vision.

Compensation & Benefits

Salary range: $270,000.00 – $410,000.00. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family‑forming benefits, and Life and Serious Injury Benefits. Full‑time salaried employees are immediately entitled to flexible time off; full‑time hourly employees accrue 35 days annually for paid time off.

Equal‑Opportunity Employer

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.