Integrated Delivery Program Manager

Gainwell Technologies LLC; Ohio; Remote; USD 69,000 - 99,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Educational assistance

Flexible vacation policy

Job summary

Gainwell Technologies LLC is seeking an Integrated Delivery Program Manager to lead programs delivering complex product solutions for healthcare clients in the United States. You will coordinate multiple delivery teams, manage scope, schedule, and stakeholders, and drive continuous improvements across deployments and support operations.

The role emphasizes strong communication, experience with Medicare/Medicaid/pharmacy domains, and capabilities in product lifecycle management.

Qualifications

• 6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy)
• 5+ years in program management of large software implementations
• Strong communication across VP/delivery areas
• Background in product lifecycle management and technical support
• Understanding of solution architecture

Responsibilities

• Lead programs to deliver and support complex product solution implementations across multiple internal teams.
• Coordinate cross-functional teams and map dependencies into an integrated delivery plan.
• Track gaps, push for ownership and resolution plans, and report status to leadership.
• Drive process improvements and lessons learned; identify opportunities for product improvements.
• Support pre-sales analysis and cost estimation across delivery areas.
• Travel 0–10% and participate in delivery governance during deployments and rollouts.

Skills

Healthcare experience

Program management

Communication

Stakeholder management

Solution architecture understanding

Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary

Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle.

Your role in our mission

• Serves as focal point for delivery across teams for specific client(s)
• Partners with Implementation Practice team to map the solution scope and 'required by' dates, leads delivery teams to build an integrated plan, mapping dependencies
• Tracks gaps in solution, pushes for ownership and resolution plan
• Reports daily and weekly status to leadership, escalates blockers
• Drives working sessions to remove obstacles
• Identifies opportunities for process improvements
• Coordinate cross-functional teams to identify and implement lessons learned and product improvements
• Troubleshoot and provide resolutions during deployments and operational rollouts
• Drive continuous improvement in support processes
• Supports pre-sales analysis of deals and cost estimation across delivery areas

What we're looking for

• 6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy), 5+ years of experience in Program Management of large software implementations
• Strong communication skills with the ability to work across multiple VPs/delivery areas
• Background in product lifecycle management and technical support, strong project management skills (planning, execution, stakeholder management)
• Ability to interpret technical concepts, understanding of solution architecture
• Experience in product support and Medicaid and Pharmacy operations, familiarity with regulatory CMS requirements

What you should expect in this role

• Remote-based opportunity within the United States
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 10/30/2026

The pay range for this position is $69,000 - $99,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits."