Integrated Care Navigator & Behavioral Health Case Manager

Community Wellness Ventures LLC; Washington (District of Columbia); On-site; USD 55,000 - 85,000; Full time

Job summary

Community Wellness Ventures LLC seeks an Integrated Care Navigator & Behavioral Health Case Manager to guide clients through healthcare and social services, offering clinical support, case management, and therapeutic interventions. The role focuses on ensuring access, resources, and emotional support for stability and long-term wellbeing.

This position may involve work in healthcare settings or community-based programs, with occasional in-home or telehealth interactions as needed to coordinate

Qualifications

• Master’s degree in social work, psychology, counseling, nursing, or a related field.
• Licensure preferred (LCSW, LPC, LMFT, or equivalent) or eligibility for licensure.
• Experience in case management, behavioral health, or community-based services.

Responsibilities

• Care Navigation & Advocacy: Assist clients in accessing healthcare, behavioral health, and social services; Educate individuals on treatment options and resources; Advocate for client needs within healthcare, legal, and social service systems; Reduce barriers to care such as transportation, financial constraints, and insurance challenges.
• Case Management & Service Coordination: Conduct comprehensive assessments to determine client needs; Develop, implement, and monitor individualized care plans; Coordinate services such as medical care, mental health treatment, housing assistance, and employment support; Maintain accurate documentation and ensure regulatory compliance.
• Therapeutic Support & Counseling: Provide individual and group counseling using evidence-based practices (e.g., CBT, DBT, trauma-informed care); Offer crisis intervention and de-escalation support; Support emotional wellness and resilience through psychoeducation and interventions; Collaborate with psychiatrists, social workers, and healthcare providers for integrated care.

Skills

Interpersonal skills

Advocacy

Community engagement

Documentation

Education

Master's degree in social work, psychology, counseling, nursing, or related field

Job description

Integrated Care Navigator & Behavioral Health Case Manager

is responsible for guiding individuals through healthcare and social service systems while providing clinical support, case management, and therapeutic interventions. This role ensures that clients receive the care, resources, and emotional support necessary for stability and long-term wellbeing.

Key Responsibilities:

Care Navigation & Advocacy

• Assist clients in accessing healthcare, behavioral health, and social services.


• Educate individuals on available treatment options and community resources.


• Advocate for client needs within healthcare, legal, and social service systems.


• Reduce barriers to care, such as transportation, financial constraints, and insurance challenges.

Case Management & Service Coordination

• Conduct comprehensive assessments to determine client needs.


• Develop, implement, and monitor individualized care plans.


• Coordinate services such as medical care, mental health treatment, housing assistance, and employment support.


• Maintain accurate documentation and ensure compliance with regulatory guidelines.

Therapeutic Support & Counseling

• Provide individual and group counseling using evidence-based practices (e.g., CBT, DBT, trauma-informed care).


• Offer crisis intervention and de-escalation support for clients facing acute mental health or substance use challenges.


• Support emotional wellness and resilience through psychoeducation and therapeutic interventions.


• Collaborate with psychiatrists, social workers, and healthcare providers to ensure integrated care.

Qualifications:

• Master’s degree in social work, psychology, counseling, nursing, or a related field.


• Licensure preferred (LCSW, LPC, LMFT, or equivalent) or eligibility for licensure.


• Experience in case management, behavioral health, or community-based services.


• Strong interpersonal skills with the ability to engage diverse populations.


• Knowledge of Medicaid, insurance policies, and local community resources.

Work Environment:

• This position may be based in a healthcare setting, community outreach program, behavioral health clinic, or a hybrid telehealth model.


• Travel may be required for in-home or community-based visits.


• It is primarily in person.