INTAKE WORKER/COORD

Universal Health Services; Memphis (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Challenging environment

Growth opportunities

Competitive compensation

Medical/Dental/Vision plans

401k with company match

Paid time off

Job summary

Lakeside Behavioral Health System (LBHS) seeks an Admissions Coordinator to liaison among referral sources, patients and families, prioritizing referrals and delivering exceptional customer service. The role includes processing admissions, ensuring accurate documentation, and supporting call center operations.

Located in Memphis, the facility offers comprehensive benefits and opportunities for growth within UHS subsidiaries, with a focus on psychiatric health services for diverse age groups.

Qualifications

• Education: Registered Nurse, or Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field.
• Experience: Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.
• Licensure/Certification: RN licensure and registration by the Tennessee Board of Nurse Examiners when applicable.
• Knowledge: Crisis intervention, risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, and crisis and behavior management.
• Supervision Received: NARC Director, NARC Shift Coordinator

Responsibilities

• Represent LBHS and its programs to all those inquiring for services.
• Facilitate referrals between referring mobile crisis agencies, hospitals and other referral sources.
• Prioritize referrals and provide exceptional customer service to partner agencies.
• Assist in processing admissions including documentation and admissions paperwork.
• Thorough and accurate documentation of calls and other admissions related paperwork.

Education

RN or Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field

Job description

Responsibilities

JOB SUMMARY

The Admissions Coordinator works as member of Admissions Department and represents LBHS and its programs to all those inquiring for services. The Admissions Coordinator serves as a liaison between LBHS and referral sources, patients and families. The primary function of the Admissions Coordinator is to facilitate referrals between referring mobile crisis agencies, hospitals and other referral sources in support of the call center operations. The Admissions Coordinator prioritizes referrals made to LBHS and provides exceptional customer service to all partnering agencies. In addition, the Admissions Coordinator will assist in processing patients through admissions including, but no limited to documentation and admissions paperwork. Thorough and accurate documentation of calls and other admissions related paperwork is a critical component of the job.

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospital s in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

This opportunity provides the following

• UHS is a challenging and rewarding work environment

• Growth and development opportunities within UHS and its subsidiaries

• Competitive Compensation

• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions

• 401k plan with company match for full-time and part-time positions

• Generous Paid Time Off

Qualifications

JOB SPECIFICATIONS

Education: Registered Nurse, or Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field.

Experience: Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.

Licensure/Certification: If Registered Nurse, licensure and registration by the Tennessee Board of Nurse Examiners as a registered nurse.

Knowledge: Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

Supervision Received: NARC Director, NARC Shift Coordinator

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500 corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™; and in 2025, ranked #271 on the Fortune 500; and was #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute care facilities, 346 inpatient behavioral health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE: UHT). For additional information, visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.