Intake Therapist- License Required

HCA Healthcare; Asheville (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision options

Life and disability insurance

Flexible spending accounts

Education assistance

401(k) plan

Employee stock purchase plan

Family building benefits

Referral services

Discount programs

Retirement planning

Tuition assistance

Paid time off

Job summary

Mission Health, an operating division of HCA Healthcare, seeks an Intake Therapist to perform psychiatric assessments and initial IVC evaluations both in-person and via telehealth. You will collaborate with emergency room and psychiatry teams to determine care levels and coordinate discharge plans.

The role requires a licensed professional with social work credentials and experience in mental health, supporting de-escalation and crisis response across care teams.

Qualifications

• Master's degree in social work or related field.
• Currently licensed as one of the specified professionals.
• Certifications: BLS Provider and CPI within 30 days of employment.

Responsibilities

• Maintains effective communication with patients, families, and care teams.
• Maintains professionalism and resolves conflicts with peers and patients.
• Educates about state commitment processes, abuse reporting, and guardianship.
• Knows hospital codes and acts accordingly.
• Provides educational resources about behavioral services to patients and families.
• Coaches and trains new staff and participates in department goals.
• Performs utilization review as assigned.
• Contributes to Process and Quality Improvement initiatives.

Skills

Mental health experience

Communication skills

Education

Master's degree in social work

LCSW/LPC/LMFT/LMHC/LISW/LICSW licensed

Tools

BLS Healthcare Provider

Crisis Prevention Intervention

Job description

Introduction

The Intake Therapist works with a dynamic, interdisciplinary team of emergency room and psychiatry providers to provide high quality, patient-centered care. As an independently licensed professional, this role performs psychiatric assessments and first evaluations for involuntary commitment (IVC) both in-person and via telehealth. Once the patient is evaluated, the Intake Therapist collaborates with emergency room physicians and psychiatrists to make level of care determinations, and coordinates treatment/discharge plans. Professionals in this role also serve as a resource to the broader care team by assisting with de-escalation in crisis situations, guiding them through the IVC process, and providing information about inpatient hospitalization and community resources.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

The Intake Therapist works with a dynamic, interdisciplinary team of emergency room and psychiatry providers to provide high quality, patient-centered care. As an independently licensed professional, this role performs psychiatric assessments and first evaluations for involuntary commitment (IVC) both in-person and via telehealth. Once the patient is evaluated, the Intake Therapist collaborates with emergency room physicians and psychiatrists to make level of care determinations, and coordinates treatment/discharge plans. Professionals in this role also serve as a resource to the broader care team by assisting with de-escalation in crisis situations, guiding them through the IVC process, and providing information about inpatient hospitalization and community resources.

What will you do in this role:

• Maintains effective communication with patients, families, multidisciplinary teams, and continuum of care providers.
• Maintains professionalism and uses good communication skills to interact with peers, staff, patients, and families, and resolve conflicts.
• Demonstrates knowledge of and ability to maintain clear professional boundaries with peers, patients, and families. Provides education and guidance about state commitment processes, abuse reporting requirements, the duty to warn, and guardianship processes.
• Demonstrates knowledge and role in hospital codes.
• Serves as an educational resource to patients, families, interdisciplinary team members, payer representatives, and other parties as appropriate about behavioral services.
• Reviews, coaches, and helps with the training of new staff/interns as assigned within approved practice and program guidelines. Participates in developing department goals and clinical programming.
• Performs utilization review as assigned.
• Helps with Process and Quality Improvement initiatives.

What qualifications you will need:

• Required Education: Master's degree in social work or related field
• Required License/Certifications: Currently licensed as one of the following professionals: LCSW, LPC, LMFT, LMHC, LISW, LICSW
• Certificate: BLS Healthcare Provider (within 30 days of employment), Crisis Prevention Intervention (within 30 days of employment)
• Preferred Experience: Experience in mental health or related field

Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina, and is the state's sixth largest health system. Mission Health is consistently named one of the nation's Top 15 Health Systems by IBM Watson Health and is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.