Intake RN/FT/PM

SBH-Green Bay; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Eagle View Behavioral Health in Bettendorf, Iowa seeks an Intake RN for overnight admissions and assessments. You will document patient symptoms, coordinate with medical and psychiatric staff, and support the call center during high-volume periods.

The role requires RN licensure with preference for BSN, and 1+ year in mental health admissions. You will manage medication administration under physician supervision and help ensure proper documentation and pre-authorization processes.

Qualifications

• Graduation from an accredited school of nursing required; BSN preferred.
• 1+ years' experience in mental health or substance use admissions preferred.
• Experience in clinical interviewing, patient assessment, referral, and treatment planning.
• Experience in managed care pre-certification, level of care assessments and utilization.
• Strong interpersonal, interviewing, and assessment skills; telephone etiquette.

Responsibilities

• Facilitates admissions and assessments for incoming patients; documents symptoms and needs.
• Collaborates with medical and psychiatric staff for admissions; communicates projected admissions.
• Provides coverage for call center duties: answer phones, process admissions, verify insurance.
• Gathers admission documentation and secures pre-authorization for treatment.
• Reviews charts for medical necessity; coordinates orders and diagnoses with physicians.
• Coordinates treatment levels of care and ensures follow-up documentation on shifts.

Skills

Interpersonal and interview skills

Assessment skills

Telephone etiquette

Communication with teams

Education

RN licensure

BSN preferred

Job description

Intake RN/FT/PM | Eagle View Behavioral Health | Bettendorf, Iowa About the Job:

Schedule: 7PM - 7:30 AM (3) 12's rotating EO Weekend

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Facilitates admissions and assessment processes for incoming patients. Provides initial evaluation and initiate the integrated assessment, documenting patient symptoms, functioning and needs.
• Collaborates with other facility medical and psychiatric staff to ensure appropriate recommendations and admissions. Communicates projected admissions to designated internal representative in a timely manner.
• Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume
• Ensures all medical admission documentation is gathered from external sources prior to patient admission and secures initial pre-authorization for treatment and admission.
• Reviews patient charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
• Communicates treatment recommendations to and coordinate with other treatment teams.
• May administer patients' medications and follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
• May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric patients.
• Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission and transfer between levels of care within the facility.
• Assures thorough, accurate documentation is completed for all patients on each shift and facilitates the response to requests for services, including the initial response, the assessment, and referral process, the designation of appropriate level of care, initiation/admission into services, and appropriate follow up activity.
• Responds to inquiries about the facility within facility policy timeframes.
• Performs insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff. Provides accurate and ongoing assessment of patient status in the admissions process. Reviews client charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
• Other duties as assigned, including assisting on patient unit.
• May administer clients' medications. Follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
• May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric clients.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Graduation from an accredited school of nursing required. BSN preferred.
• One or more years' experience in mental health or substance use disorder admissions preferred.
• Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities.
• Experience in the managed care pre-certification process, level of care assessments and utilization.
• Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Valid current RN license from the