Intake & Referral Coordinator (Part-Time, Fri–Sun)

Socket.dev; Merrimack (NH); On-site; USD 2,755,000 - 3,444,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Disability insurance

403(b) retirement plan

Tuition reimbursement

Paid time off

Job summary

Home Health & Hospice Care in Merrimack, NH is seeking an Intake Support Specialist for a 24-hour-per-week role (Fri, Sat, Sun, 8:00am-4:30pm). The position coordinates referrals, verifies benefits, and maintains patient records to ensure a smooth intake process for home health and hospice services.

You will educate callers, collaborate with care teams, and provide excellent customer service while supporting multiple tasks in a fast-paced environment.

Qualifications

• High school diploma required.
• Meets background check requirements.
• Two years of medical/surgical nursing experience preferred.
• Experience with medical coding and third-party payer authorizations is preferred.

Responsibilities

• Manage incoming referrals and ensure accurate, timely processing.
• Educate callers on agency services and connect them to resources.
• Verify insurance benefits, authorizations, and payer requirements.
• Create and maintain patient records in the EMR system.
• Identify missing documentation and follow up with referral sources.
• Coordinate admissions with care teams and departments.
• Route referrals to support timely start of care.
• Deliver exceptional customer service to partners.
• Maintain productivity and contribute to a team-oriented environment.

Skills

Detail-oriented

Communication

Team player

Multitasking

Customer service

Education

High school diploma

Tools

Epic EMR

Job description

Home Health & Hospice Care in Merrimack, NH is seeking an Intake Support Specialist for a 24-hour-per-week role (Fri, Sat, Sun, 8:00am-4:30pm). The position coordinates referrals, verifies benefits, and maintains patient records to ensure a smooth intake process for home health and hospice services.

You will educate callers, collaborate with care teams, and provide excellent customer service while supporting multiple tasks in a fast-paced environment.