Intake Coordinator: Patient Referrals & Care Liaison

UnitedHealth Group; Hayden (ID); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group, through North Idaho Home Health, is seeking a Per Diem Intake Coordinator to receive and analyze incoming referrals and convey patient information to the appropriate teams. You will gather demographic and clinical data, verify physician licenses, and research coverage for referrals.

You will educate patients and families about home health services and serve as a liaison between clinical and marketing staff, ensuring smooth communication and collaboration across teams.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Skills

Office procedures

Medical insurance

Job description

UnitedHealth Group, through North Idaho Home Health, is seeking a Per Diem Intake Coordinator to receive and analyze incoming referrals and convey patient information to the appropriate teams. You will gather demographic and clinical data, verify physician licenses, and research coverage for referrals.

You will educate patients and families about home health services and serve as a liaison between clinical and marketing staff, ensuring smooth communication and collaboration across teams.