Intake Coordinator - Days

Hospital for Behavioral Medicine; Worcester (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Paid holidays

Dental insurance

Vision insurance

Life insurance

Long term disability insurance

Free parking

Job summary

The Intake Coordinator at Hospital for Behavioral Medicine in Worcester, MA, is a full-time day-shift role. You will assist in receiving, scheduling, and referring inquiry calls, coordinate assessments, and help initiate intake paperwork and insurance verification.

You will work with clinicians and the case manager to ensure a smooth admission process, obtain necessary records, process releases of information, and maintain statistics.

Qualifications

• Experience in hospital intake/departments or business office is preferred.

Responsibilities

• Receive referral calls and obtain minimal demographic information; refer to appropriate source or schedule assessment.
• Process requests for information and external referrals.
• Complete pre-certifications as needed.
• Assist in arranging admission and begin verification of benefits with business office.
• Determine required Releases of Information and process per policy.
• Obtain needed records and information.
• Maintain statistics and support outcome studies and data as assigned.
• Communicate with Utilization Review, Business Office, and staff as indicated.

Skills

Intake coordination experience

Education

Bachelor's degree

Job description

Job Details

Job Location: Hospital for Behavioral Medicine - Worcester, MA 016061244, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $17.00 - $24.00 Hourly, Job Shift: Days, JOIN OUR TEAM AS AN INTAKE COORDINATOR - DAYS!

Your Work Matters How will you make a difference?

The Intake Coordiantor is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient.

• Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
• Process all requests for information and external referrals.
• Completes pre-certifications as needed.
• Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
• Determine what Releases of Information are needed, and process them accordingly, per policy.
• Assist in obtaining needed records and information.
• Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
• Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.

Schedule Requirement

Tuesday - Saturday

Your Experience Matters What we’re looking for

• Education & Licensure (if applicable): Bachelors’ degree preferred.
• Experience: Experience working in a hospital intake department or business office preferred.

Your Care Matters What we provide for our team

• 401(k) + matching
• Health insurance [100% company-paid applicable to some positions]
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance programEmployee recognition program
• Free parking

What sets us apart

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation

This is a full-time role and the expected compensation range for this role is $17.00 - $24.00 hourly. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Intake Coordinator - Days!

About HBM

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!

Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.

At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.