Intake Coordinator

State of Maine; Rockland (ME); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Vacation Leave

Retirement Plan

Parental Leave

Employee Assistance Program

Job summary

The State of Maine is hiring a Human Services Caseworker in Rockland to assess eligibility for developmental services and manage referrals. You will interact with clients, families, and professionals in intake settings and document in Evergreen.

Requirements include a BA/BS in social work or related field and licensure eligibility as an LSW; prior experience with vulnerable adults is preferred. Travel across Sagadahoc, Lincoln, Knox and Waldo counties is expected.

Qualifications

• Bachelor's degree in Social Work/Social Welfare or related field with at least 12 courses in behavioral science, social science, or social work; must be eligible for licensure as a Licensed Social Worker (LSW).
• Background of well-qualified candidates includes at least 1 year of experience working with incapacitated and dependent adults.

Responsibilities

• Respond to referrals for Developmental Services Case Management eligibility.
• Meet with individuals, families, case managers and stakeholders during intake to assess needs for eligibility.
• Enter information in Evergreen database for intake and eligibility by deadlines.
• Complete outreach and education on intake and eligibility in school settings.
• Provide state case management for a small number of cases.

Education

Bachelor's Degree in Social Work/Social Welfare; OR a related social service field with at least 12 behavioral/social sciences courses

Job description

Department of Health and Human Services (DHHS) Human Services CaseworkerOpening Date: August 19, 2026Closing Date: September 1, 2026Job Class Code: 5069Grade: 22 (P&T)Salary: $25.68 - $34.65 per hour**Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree.Starting pay for new employees hired into this position is $27.73 per hour, step 3 of the pay scale.Position Number: 03030-4417Location: Rockland (This position requires travel throughout Sagadahoc, Lincoln, Knox and Waldo counties)

Core Responsibilities:

• Respond to referrals from community members for Developmental Services Case Management eligibility for adults with intellectual disabilities and/or autism.
• Meet with individuals, families, case managers and other stakeholders during the intake process to assess client needs while gathering information required for an eligibility determination.
• Enter information in the OADS database system, Evergreen, for intake and eligibility purposes by required deadlines.
• Complete outreach and education on the Intake and eligibility process with community members in school settings.
• Provide state case management for a small number of cases on a limited basis.

Your workload will include:

• Maintaining accurate referral reports with data and submitting them to your supervisor in a timely manner regarding referrals.
• Gathering information in a complete and accurate manner to fully document all pertinent facts for eligibility determinations.
• Meet with transition specialists within the department on individual cases for review.
• Determining when to notify and consult with the Casework Supervisor and others.
• Accurately assessing crisis situations and need for emergency intervention and notification of supervisory staff if such needs arise during intake.
• Present to members of the public in group settings, transition fairs, and meetings the role of intake and eligibility.

Minimum Qualifications:

In order to qualify, you must have a Bachelors Degree from an accredited educational institution in Social Work/Social Welfare; OR a Bachelors Degree in a related social service/social welfare/social work area* which includes at least 12 courses in behavioral science, social science, or social work; AND must have or be eligible for conditional or full licensure as a Licensed Social Worker (LSW) as determined by the Maine State Board of Social Worker Licensure. Please submit a copy of your transcripts with your application materials. The background of well-qualified candidates will include at least 1 year of experience working with incapacitated and dependent adults. Please describe that experience in your cover letter.

NECESSARY SPECIAL REQUIREMENTS:

Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure. An LSW requires an earned BA/BS in social work/social welfare. An LSW-Conditional requires an earned BA/BS in a field related to social work/social welfare. Possession of a valid Class C Maine Motor Vehicle Operator's License.*Chapter 10 of the Maine State Board of Social Worker Licensure regulations defines a field related to social work or social welfare as including but not limited to: "behavioral science, social and behavioral sciences, childhood development, education, human development, mental health and human services, psychology, educational psychology, rehabilitation services, and sociology."The board will consider degrees in other areas on an individual basis. For additional information on degree requirements, contact the Maine Board of Social Work Licensure at [phone].

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine's older citizens, vulnerable adults and adults with disabilities.

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.