Intake Coordinator

Enhabit Home Health & Hospice; Albuquerque (NM); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Generous paid time off for full-time

401(k) matching

Medical, dental and vision coverage

Supplemental insurance options

Flexible spending accounts

Incentive bonus opportunities

Continuing education and scholarshipOp

Job summary

Enhabit Home Health & Hospice is seeking a qualified professional to support patient referrals and coordinate care across our branch network. You will work closely with sales teams and care staff to ensure seamless transitions to services while upholding Medicare guidelines.

The ideal candidate has at least two years in health care, experience in home health or pediatrics, strong customer service skills, and reliable technology use to manage mobile devices and documentation.

Qualifications

• High school diploma or equivalent is required.
• At least 2 years of experience in the health care industry and 1 year in home health or pediatrics.
• Demonstrated experience in customer service.
• Knowledge of Medicare guidelines that govern home health or hospice.
• Basic technology skills, including operation of a mobile device.

Responsibilities

• Coordinate patient referrals and serve as a resource for referral sources.
• Collaborate with the branch and sales teams to ensure coordination and transition to services.
• Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Regulatory guidelines knowledge

Technology skills (mobile device)

Education

High school diploma or equivalent

Nursing degree preferred (RN/LPN)

Job description

Overview

Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.

The Enhabit Advantage

Enhabit offers competitive benefits designed to support well-being and help employees thrive in every stage of their careers. Eligible employees receive:

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities

Responsibilities

Coordinate patient referrals and serve as a resource for referral sources. Collaborate with the branch and sales teams to ensure adequate coordination and transition to services. Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Qualifications

• Must possess a high school diploma or equivalent.
• Must have at least two years of experience in the health care industry and one year experience in home health or pediatrics.
• Must have demonstrated experience in customer service.
• Must have demonstrated knowledge of Medicare guidelines that govern a home health or hospice.
• Must have basic demonstrated technology skills, including operation of a mobile device.

Education And Experience, Preferred

• A graduate of an approved school of professional nursing and licensed in the state in which they currently practice is preferred; may be a registered nurse or licensed professional/vocational nurse.
• Experience with intake responsibilities and working with a multi-location company is preferred.

Requirements*

• Must possess a valid state driver license
• Must maintain automobile liability insurance as required by law
• Must maintain dependable transportation in good working condition
• Must be able to safely drive an automobile in all types of weather conditions
• For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.