INTACT SERVICES SPECIALIST-UMP(CHICAGO)

State of Illinois; Chicago (IL); Hybrid; USD 72,000 - 104,000; Full time

Benefits offered by this job

Pension program

Health insurance

Paid holidays

Flexible work schedules

Job summary

The Illinois Department of Children and Family Services seeks an organized Intact Services Specialist to deliver short-term, intense child welfare casework to intact families in high-risk categories.

Under supervision, you will assess safety and risk to help children remain at home and avoid unnecessary removal, contributing to a safer, more stable family environment.

Qualifications

• Requires master’s degree in social work or related field with 1–2 years of direct professional casework/case management experience.
• Experience with family preservation, reunification, adoption, youth development, counseling, and advocacy is preferred.
• Bachelor’s degree in social work with 1 year of related experience also acceptable.

Responsibilities

• Serve as Intact Services Specialist.
• Provide follow up with parents and families to ensure service linkages.
• Provide oversight to families needing prevention services and refer to community resources.
• Prepare and maintain case documentation and reports.
• Collaborate with other units to support non-child abuse/neglect matters.

Skills

Case management

Communication

Organizational skills

Education

Master's degree in social work

Master’s degree in related human service field

Job description

Job Requisition ID: 59279 Opening Date: 10/02/2026

Closing Date: 10/19/2026

Agency: Department of Children and Family Services

Class Title: CHILD WELFARE SPECIALIST - 07218 Skill Option: UMP Credential Bilingual Option: None

Salary: Anticipated Starting Salary $6,460/month; Full Range $6,460-$9,337/month

Job Type: Salaried

Category: Full Time

Number of Vacancies: 2

Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME

Merit Comp Code

Work Hours: Monday-Friday 8:30AM-5:00PM

Anticipated Hybrid Work Schedule Availability: 3 to 5 Days per week in office, depending on operational needs

Headquarter Location: 1911 S Indiana Ave, Chicago, Illinois, 60616

Work County: Cook

Supervisor: Rhonda Collins

Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Intact Services Specialist. Under general supervision, this position will provide experienced, short term, intense child welfare casework services to intact families in high-risk categories. The position will review and evaluate safety and risk factors impacting child safety so that children may remain at home, avoiding separation and/or placement. This position provides a great opportunity for someone who is passionate about children and interested in playing a role in ensuring the safety and stability of children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Intact Services Specialist
• Provides follow up to parents and families to ensure appropriate linkages have been made with service providers
• Provides immediate oversight to families who are requesting non-investigatory prevention services and provides referral services to neighborhood/community resources
• Prepares and maintains case documentation for planning, implementing, and evaluating services; prepares statistical and narrative reports
• Works with other Departmental units to facilitate positive outcomes and provision of services for non-child abuse/neglect matters, including prevention services, dependencies, court supervision, runaways, etc.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Preferably requires a master’s degree in social work; or a master’s degree in a related human service field, supplemented by one year of directly related professional casework/case management experience; or requires a bachelor’s degree in social work and one year of directly related professional casework/case management experience; or requires a bachelor’s degree in a related human service field and two years of directly related professional casework/case management experience

The college or university issuing a bachelor’s or master’s degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education. The directly related professional casework/case management experience must be related to family preservation, family reunification, adoption, youth development, counseling, and advocacy services or a related field.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• Requires travel, a valid driver’s license, daily access to an automobile, and proof of vehicle insurance
• Requires physical, visual and auditory ability to carry out assigned duties
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About The Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)