Insurance Verifier/Financial Counselor

Dallas Medical Center, LLC; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

Holidays

Bereavement leave

401K

Tuition reimbursement

Life insurance

Disability insurance

Job summary

Prime Healthcare is seeking an Insurance Verifier/ Financial Counselor in Dallas to determine patient liability based on benefits and inform patients of their responsibility before elective procedures. The role requires verifying eligibility, updating demographics, and arranging payment plans as needed.

The position emphasizes communication, multitasking, and proficiency in insurance policies and authorization processes to support timely care.

Qualifications

• Knowledge of standard insurance verification requirements.
• Experience with authorization processes for payers.
• Ability to multitask and meet timelines.
• Strong analytical and problem-solving skills.
• Customer service experience required.
• High School Diploma or GED required.

Responsibilities

• Verify insurance eligibility and benefits for emergent and urgent admissions and planned procedures.
• Communicate patient responsibility and collect arrangements prior to services rendered.
• Assist patients with demographic and insurance data accuracy and updates.
• Refer patients to government assistance or charity programs per policy and coordinate authorizations as needed.

Skills

Insurance knowledge

Authorization processes

Multitasking

Analytical skills

Customer service

High school/GED required

Education

High School Diploma or GED

Job description

Overview

• Shift’s Available: Days
• Employment Type: Full-Time
• Hours: 8-hour – 8:00am to 4 : 3 0pm
• Location: Dallas Medical Center - Farmers Branch, TX

The Insurance Verifier/ Financial Counselor is responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient(s) of financial responsibility; collection arrangement are made prior to services rendered for all elective care. Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party. Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed. Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services. Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies. The Insurance Verifier/ Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed. Maintains effective communication skills, including verbal, written and telephone. Proficient in mathematical skills.

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf