Insurance Verification Specialist

My VA Support, Inc.; United States; Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Remote work

Weekends off

Growth opportunities

Onboarding support

Performance bonuses

Remote culture

Productivity bonus $50

Reliability bonus $25

Consecutive reliability bonus $50

Job summary

My VA Support, Inc. is seeking an Insurance Verification & Authorization Specialist for a remote, LATAM-based position supporting a U.S.-based medical practice.

The role focuses on verifying insurance eligibility, obtaining referrals and authorizations, collecting payments for telehealth when applicable, and coordinating with on-site teams to ensure patient readiness. This independent contractor arrangement offers flexible hours and opportunities for growth.

Qualifications

• 1+ year of insurance verification in a medical office.
• Experience with referrals and prior authorizations.
• Understanding CPT codes and medical terminology.
• Proficient with insurance portals and verification platforms.
• Detail-oriented with ability to meet daily deadlines.

Responsibilities

• Verify insurance eligibility and benefits for next-day patients.
• Determine patient financial responsibility (copays, deductibles, coinsurance).
• Obtain referrals and prior authorizations.
• Use health plan portals and verification platforms efficiently.
• Collect payments for telehealth visits when applicable.
• Coordinate with internal and on-site teams to prevent delays.
• Support general admin duties as needed.
• Collaborate with other insurance verification specialists and on-site staff.

Skills

Insurance verification

Referrals & prior authorizations

CPT codes

Medical terminology

Attention to detail

Fast learner

Teamwork

Customer service

Tools

Insurance portals

Job description

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) We are seeking an experienced Insurance Verification & Authorization Specialist to support a busy U.S.-based medical practice. This role plays a critical part in daily operations by ensuring next-day patient readiness, accurate insurance verification, timely authorizations, and a smooth patient financial experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced medical environment while collaborating closely with on-site teams.

Contract

Contract: Service Provision- Independant Contractor

Key Responsibilities

• Perform insurance eligibility and benefits verification for next-day patients across multiple carriers
• Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments
• Obtain referrals and prior authorizations from primary care physicians and insurance companies
• Navigate and utilize health plan portals and insurance platforms efficiently
• Collect payments for telehealth visits when applicable
• Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations
• Support general administrative and office-related duties as needed
• Work collaboratively with other insurance verification specialists and on-site staff

Requirements

• Minimum 1 year of experience in insurance verification within a medical office
• Proven experience with referrals and prior authorization processes
• Strong understanding of medical terminology, including CPT codes
• Hands-on experience with insurance portals and verification platforms
• Excellent attention to detail and ability to meet daily deadlines
• Ability to learn quickly and adapt in a fast-paced environment
• Strong teamwork skills and professional communication style
• Customer service-oriented mindset

Preferred Qualifications

• Experience working with Rheumatology practices
• Familiarity with Medicare, Medicare Advantage, and commercial plans
• Bilingual proficiency in English and Spanish
• Previous experience working remotely with U.S.-based medical offices

Benefits

• 100% Remote
• Weekends OFF
• Stable, long-term opportunity with a growing healthcare support company
• Competitive compensation based on experience
• Structured onboarding and ongoing support
• Opportunity for professional growth and increased responsibilities based on performance
• Collaborative and respectful remote work environment
• Productivity bonus of 50 USD (paid in local currency)
• Reliability bonus of 25 USD (paid in local currency)
• Consecutive reliability bonus of 50 USD (paid in local currency)