Insurance Verification Specialist

Tech9; Lehi (UT); On-site; USD 25,000 - 36,000; Part time

Job summary

Gadzoom Health is seeking a part-time Insurance Verification Specialist to confirm patient insurance coverage and benefits for services in skilled nursing facilities across multiple states. This position is in-office with potential to transition to a hybrid schedule, reporting to the Revenue Cycle Management Director.

You will handle frequent payer communications, verify eligibility, benefits, coverage limitations, and authorization requirements, and document details precisely.

Qualifications

• Experience with medical insurance verification and revenue cycle processes
• Knowledge of Medicare and Medicaid requirements
• Experience with multi-state insurance plans (Utah, Nevada, Texas, Washington a plus)
• Ability to learn new payer systems quickly

Responsibilities

• Verify patient insurance eligibility and benefits for services in SNFs across states
• Make outbound/inbound calls to confirm coverage, COB, copays, and authorizations
• Access payer portals and document verification details accurately
• Maintain current patient insurance information and assist with discrepancies

Skills

Insurance verification

Medicare/Medicaid knowledge

Payer portals navigation

Multi-state plans

Attention to detail

Communication skills

Tools

Availity

Noridian

Prism

UHC

Job description

Gadzoom Health is a growing Medical Directorship Group dedicated to providing exceptional care to patients in skilled nursing facilities. We are committed to delivering high quality services and improving patient health outcomes. Our team consists of skilled professionals who are passionate about making a difference in the lives of others.We are seeking a part time Insurance Verification Specialist with strong customer service and communication skills to verify patient insurance coverage and benefits for services provided in our partnered communities across multiple states.This is a phone intensive position requiring frequent communication with a variety of insurance payers to confirm eligibility, benefits, coverage limitations, and authorization or referral requirements. The Insurance Verification Specialist will accurately document all verification details and ensure insurance information is complete and up to date to help prevent claim denials and reimbursement delays. This position will report to the Director of Revenue Cycle Management and collaborate with insurance payers, SNF partners, practitioners, and internal teams to support clean claims and timely reimbursement.This position is a part-time, in office role requiring about 20-25 hours per week, with the potential to transition to a hybrid schedule at the manager’s discretion. Following the initial training period, specific workdays and hours may be discussed with the manager based on department needs and the selected candidate’s availability.Key Responsibilities:Verify patient insurance eligibility and benefits for services provided in skilled nursing facilities across multiple statesConduct frequent outbound and inbound calls with insurance payers to confirm coverage, benefit limitations, effective dates, copayments, and coordination of benefitsDetermine whether prior authorization, referral, or additional documentation is required before services are providedAccess and navigate multiple payer portals and verification systems to obtain accurate coverage informationDocument verification details, reference numbers, payer representatives, and any other relevant information accurately and thoroughlyMaintain complete and current patient insurance informationCommunicate coverage issues, missing information, and authorization requirements to the appropriate team membersAssist with resolving insurance discrepancies that could lead to claim denials or reimbursement delaysThis is a general overview of the position and not intended to be a comprehensive list. Duties may be added, removed, or modified based on departmental and organizational needs.Preferred Qualifications:Previous experience with medical insurance verification, eligibility, or revenue cycle processesKnowledge of Medicare and Medicaid requirementsExperience working with insurance plans across multiple states. Familiarity with plans in Utah, Nevada, Texas, and Washington a plusAbility to learn new systems and processes quickly. Advanced MD, Gehrimed, Availity, Noridian, Prism, UHC a plusIndependent and able to maintain accuracy while meeting deadlinesAbility to navigate multiple payer portals and computer systems efficientlyE04JI802p0k5409ativ